New 296GTB died and needs new main battery

I wanted to post this here as my best friend just had a 296 GTB delivered about a month ago. He has about 600km on the car. Poor guy built and specced it and waited about 18-20 months for his delivery. Over the weekend, we both attended an FCA-sponsored event and thoroughly enjoyed it. On the way home, his car just shut off and died. It would not start, move, etc. He had called Ferrari roadside and waited 7 hours for them to show up with a flatbed truck to tow it to the nearest dealer, which is about 1 1/2 hours away.
The dealer, after doing its extensive tests, found that the main battery, or the hybrid battery, is faulty/defective and needs to be replaced. He asked to the dealer to remove a battery from the stockpile of 296 cars in the lot and replace it. They told him that Ferrari will not do this; they will have to send a new battery from Italy only. This has to be done with ground transport and a boat. They cannot air transport a lithium car battery.
He is very distraught and sad that his car will be at the dealer for the better part of the summer. Brand new and has not been able to drive his car for months. Talk about a major flop.