New Issue: Cameras not working - Black Screen | FerrariChat
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New Issue: Cameras not working - Black Screen

Discussion in 'California(Portofino)/Roma(Amalfi)' started by DJP, Apr 11, 2018.

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  1. DJP

    DJP Karting

    Jun 9, 2013
    75
    Silicon Valley
    Full Name:
    Daniel
    #1 DJP, Apr 11, 2018
    So this is a new one (to me). Any idea what would cause, and potential remedy, for all of the cameras (front, side and rear) showing just a black screen? Best I can figure is that I connected Apple too early during initial cold start. I tried resetting infotainment screen, and multiple restarts without luck.


    Sent from my iPhone using FerrariChat.com mobile app
     
  2. DJP

    DJP Karting

    Jun 9, 2013
    75
    Silicon Valley
    Full Name:
    Daniel
    #2 DJP, Apr 11, 2018
    The problem ended up resolving itself after I had lunch and started the car again about an hour later. Oddity.

    If anyone has experienced this before any insight is appreciated.


    Sent from my iPhone using FerrariChat.com mobile app
     
  3. DJP

    DJP Karting

    Jun 9, 2013
    75
    Silicon Valley
    Full Name:
    Daniel
    #3 DJP, May 5, 2018
    Following up to this in hopes it helps others especially considering those of us with Apple CarPlay are relatively few.

    The black screen camera issue is definitely related to Apple CarPlay. It’s happened a few times. It seems there is a sweet spot for when you connect your iPhone and go into reverse where all cameras will go black. I’ve yet to pinpoint the exact timing but will update when I do.


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  4. tomc

    tomc Two Time F1 World Champ

    Apr 13, 2014
    26,056
    DFW, Texas
    Full Name:
    Tom C
    #4 tomc, May 6, 2018
    Glad you have hit upon some solution. So, is your advice to start Cali, back out of you spot, get rolling, and then connect the Apple Play?
    T
     
  5. DJP

    DJP Karting

    Jun 9, 2013
    75
    Silicon Valley
    Full Name:
    Daniel
    #5 DJP, May 9, 2018
    It is so far. I haven’t had a problem with the cameras when connecting phone after moving forward. Although I’ve yet to pinpoint the exact time when connecting the phone prior or during reverse that creates issues. I’m testing though!


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  6. lucasines

    lucasines Karting

    Apr 22, 2016
    136
    Paris
    Full Name:
    Gilles
    #6 lucasines, Jun 7, 2018
    Hi DJP,
    +1 17 Cali T HS CarPlay
    Have had the same issue today;
    CarPlay connected, Reverse, Black screen cameras front and side black screen.
    Multiple restart without success.
    I will keep you informed as soon I will get rolling again.
    T
     
  7. DJP

    DJP Karting

    Jun 9, 2013
    75
    Silicon Valley
    Full Name:
    Daniel
    #7 DJP, Jun 12, 2018
    Hey Lucas - have you ran into this issue frequently?

    FWIW - I've got a new one as of yesterday "engine control system failure return to dealer". Crossing fingers...
     
  8. tomc

    tomc Two Time F1 World Champ

    Apr 13, 2014
    26,056
    DFW, Texas
    Full Name:
    Tom C
    #8 tomc, Jun 13, 2018
    Sounds like an error message I got. Turned out it was the battery needing to be replaced. Hoping yours is something simple like that...T
     
  9. lucasines

    lucasines Karting

    Apr 22, 2016
    136
    Paris
    Full Name:
    Gilles
    #9 lucasines, Jun 13, 2018
    Hi DJP,
    First time black screen camera on my 17 Cali T HS
    I haven't use my car since my previous message.
    I will keep you updated as soon I will use it again.
    No engine control system failure on my previous 13 Cali 30 & 17 Cali T HS
    DCT sensors issues; replaced on my previous 13 Cali 30.
    T
     
  10. Gymbo!

    Gymbo! Rookie

    Jun 29, 2022
    4
    San Diego, CA
    Full Name:
    Jim Nute
    #10 Gymbo!, Jul 15, 2022
    I’m having the same issue intermittently my back up camera just shows a black screen it seems to repair itself from time to time. I also have CarPlay. Any ideas or past experience would be helpful.
     
  11. lucasines

    lucasines Karting

    Apr 22, 2016
    136
    Paris
    Full Name:
    Gilles
    #11 lucasines, Jul 16, 2022
    Cali T 17 with CarPlay, it was only a SW issue, sporadic black screen, mainly if you connect CarPlay before to start and drive the car for a very short distance.
    My Ferrari dealer has checked wth Ferrari technical support my SW version was not the last one, and it has to be upgraded with the lastest sw version to solve this issue.
    Never happen again, problem has been definitively solved since 4 years.
     
  12. Gymbo!

    Gymbo! Rookie

    Jun 29, 2022
    4
    San Diego, CA
    Full Name:
    Jim Nute
    #12 Gymbo!, Jul 16, 2022
    Thanks, I’ll have to figure out the correct sequence for plugging in my CarPlay
    Thanks, I have a service coming up soon I’ll make sure to get the update. Appreciate the help!
     

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