Odd new warranty change | FerrariChat

Odd new warranty change

Discussion in 'Ferrari Discussion (not model specific)' started by henryenzo, Aug 16, 2012.

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  1. henryenzo

    henryenzo Karting

    Jan 16, 2012
    175
    I stopped at the dealer yesterday to revisit an extended warranty for my 458. One change is I cannot buy now. Ferrari is making you wait until two months before the original warranty runs out before you can extend it.

    This seems odd and does not say a lot about their confidence in their own products. Eg waiting till the last minute to make sure the car is worthy of extending. Never heard of any manufacturer doing that but maybe they do.
     
  2. TheMayor

    TheMayor Ten Time F1 World Champ
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    What's wrong with this? I'm sorry but I don't get the problem.

    You can renew within the last two months of the warranty running out. Two months is the last minute?

    The only thing I can think of as a negative is that you have to remember when the warranty runs out and buy during that period. If the dealers are smart, they will alert you automatically. The warranty program is a money maker for them.

    I'm trying to figure out how to you this showing a lack of confidence in the products. They'll still give you an extended warranty, won't they?
     
  3. henryenzo

    henryenzo Karting

    Jan 16, 2012
    175
    Didn't mean to start any controversy, Mayor. But, there are several issues. One prices change over time and usually not downward.

    Also, what if I want to sell in the second year and as a selling point can say the warranty is extended ( as I have done with many cars)

    And, as you point out folks could miss the date absent a notification . If it is a money maker it would be the first time I am aware of where a manufacturer wanted to wait on money.

    I guess I would ask why, then is Ferrari making us wait intil 60 days before original warranty expires? Maybe there is a good reason I am missing.
     
  4. TheMayor

    TheMayor Ten Time F1 World Champ
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    #4 TheMayor, Aug 16, 2012
    Last edited: Aug 16, 2012
    I'm not trying to start a controversy either. I'm just trying to figure out why you think this shows a lack of confidence in their products.

    Whether this is a good idea or not on their part is worthy of discussion. My question is the one you raised as showing a lack of confidence in their products.

    Maybe it's more of a lack of confidence in owners to take good care of their cars before the warranty runs out may be more like it.

    Lets say you got a health insurance policy guaranteed for a year at a certain price based on the fact that you're not an IV drug user. Then, after getting the policy, you start to shoot heroin. Is the policy still valid for that period?

    Warranty extension is insurance. It's not automatically granted. I don't see the problem in letting an insurer decide whether or not to take on a client. It only makes sense to look at the condition of the risk at the time of accepting that risk.

    I'm saying this for any form of insurance, not just extending a Ferrari warranty. Why would you insure something when you don't know the condition of the item at the time the policy is to be started?
     
  5. SrfCity

    SrfCity F1 World Champ

    Probably a couple of reasons. Are they requesting that they inspect the car prior to extension? Maybe they try to nick you for that? Plus it gives them a chance to repair any warranty items before they snowball. I remember on the 430 Spyder's they used to make you get an extended warranty when you bought new.
     
  6. henryenzo

    henryenzo Karting

    Jan 16, 2012
    175
    Mayor, I always enjoy your posts and will continue to do so, but you asked what was wrong with it and I gave examples. Also, I am unaware of another manufacturer who does this and no one including you has given a viable reason for it being done.

    Do you think Ferrari is the only high end dealer worried about how their cars are driven and cared for? I would suggest that by and large F cars are pampered more than almost any car made. I have Ford GTs, M5 s etc and have personally watched folks drive them like they were stolen on the track with all sorts of mods later removed.

    It just seems to me that if they are making you wait till almost the end of the original warranty period, (and they still do an inspection ) they are hedging their bets and reducing risks unlike any other car manufacturer. It could have NOTHING to do with their confidence in their cars, but it can sure give that impression. I was ready to hand over $6000 yesterday and they would not take it.
     
  7. SAFE4NOW

    SAFE4NOW F1 Veteran
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    More people complain of the over lap than being asked to purchase it prior to the warranty experation date.

    " Why would I want to purchase a warranty that I cannot use until after the factory warranty expires? " is what I have heard numerous times before ( I've been a extended warranty admin for 10+ years ) on all types of vehicles.

    Ferrari requires that the car be maintained per their guidelines, more clients than not, try and cut to the bare minimum , which would not qualify for a Power warranty.

    What would you have said, had your Dealership said sure, give us your money now, we'll contract you when the car is 60 days out? It's the same difference, right? Except you hedged your bets assuming the price would change if you waited...

    It has NOTHING to do with the quality of the product I can assure you. They are paying for the repair either way ( Factory warranty or Power warranty = Ferrari SpA ) make money now or make money then.

    Plus consider how many people purchase a warranty early just to sell it back when they trade the car in after 12-18 months.... that's a whole different level of hassle...

    S
     
  8. TheMayor

    TheMayor Ten Time F1 World Champ
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    I don't know even if other high end manufacturers even offer it. I asked way back when about Maserati and they said it's not offered at all. Anyone know if RR or Lambo or Bugatti offer it?

    A Ferrari is not like a Honda. If you blow up a Honda motor, it's not much skin off the nose of Honda to replace it. Do that in a Ferrari and $6 grand you invested will seem like you just pulled out a quarter of your pocket to buy some bubble gum.

    I think it relates to wanting to make sure what the condition of the car is when the warranty is expired. I don't see why that's much of an issue. I think few people ask to extend the warranty before the 2 month period anyway. Really, what's the point?

    It's like paying for a medical insurance policy which starts at age 65 but you're only 40 when you sign for it. It's going to be difficult to get any insurer to take that risk and guarantee it that early.

    Again, you can argue if it's a good policy or bad policy for owners. But, I don't see how you can say it shows a lack of confidence on their part to sign up a warranty extension long before the warranty is expired.
     
  9. babyboo

    babyboo Formula Junior
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    Feb 28, 2012
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    Many years ago I bought an extended factory warranty on an SL500. As I recall the terms required that it be purchased before the end of the first year of ownership (while still under the 4 year new car warranty). I thought it was odd to require such an early purchase but that was MB's policy at the time (don't know about now).

    I just don't see why it would make any difference whatsoever that Ferrari requires one wait until 2 months before expiration of the original factory warranty before writing another one. Anything found amiss during the required inspection would be fully covered under the original warranty anyway.
     

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