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Outlook Email Problem: What to do?

Discussion in 'Other Off Topic Forum' started by PeterS, Oct 2, 2004.

  1. PeterS

    PeterS Three Time F1 World Champ
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    #1 PeterS, Oct 2, 2004
    My laptop just started to do this (It did not before) while my desktop has always had this problem:

    In Outlook on email, I click reply, forward or reply to all and the email closes out and I am back at the main screen. To reply to any emails, I have to cut & paste and resend in a new email window.

    Does anybody know how to fix this problem?
     

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  2. PeterS

    PeterS Three Time F1 World Champ
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    #2 PeterS, Oct 4, 2004
    Just hopeful somebody may be able to help me.....
     
  3. Enzo

    Enzo F1 Rookie

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    #3 Enzo, Oct 4, 2004
    Peter,

    What version of Outlook. Is it Outlook Express or a full version of Outlook?
     
  4. matteo

    matteo F1 World Champ

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    #4 matteo, Oct 4, 2004
    peter,

    go to office updates and check for hot fixes or service packs.
     
  5. BWS550

    BWS550 Wants to be a mod

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    #5 BWS550, Oct 4, 2004
    PETER

    BOUNCE IT 3X ON THE KITCHEN FLOOR, AND LET IT SIT OVERNIGHT IN THE FREEZER.............
     

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  6. JaguarXJ6

    JaguarXJ6 F1 Veteran

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    #6 JaguarXJ6, Oct 4, 2004
    Long shot if its not version/service pack related, but check to see what format your sending e-mails in. If you receive HTML formatted messages and the mark comments with field is set to blank (default value is the word template) and try to reply or forward to them, Outlook can crash the way you describe.

    Sunny
     
  7. Schatten

    Schatten F1 World Champ
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    #7 Schatten, Oct 4, 2004
    Version of Outlook?

    2000 & up has a "detect & repair" option under the help menu.
     
  8. JaguarXJ6

    JaguarXJ6 F1 Veteran

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    #8 JaguarXJ6, Oct 4, 2004
    If this is Outlook Express 6, a corrupt address book could cause the problem. Try searching for .wab files in your profile on your hard drive (its probably under c:\documents and settings and then your login name). Copy it somewhere safe like the root of your c: drive or your desktop, delete it from your profile and then reopen Outlook Express to create a new one. You can import your contacts from the backup you copied.

    Sunny
     
  9. matteo

    matteo F1 World Champ

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    #9 matteo, Oct 4, 2004
    hey sunny
     

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  10. matteo

    matteo F1 World Champ

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    #10 matteo, Oct 4, 2004
    hey bruce
     

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