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Porsche Road side assistance is the worst

Discussion in 'Porsche' started by porscheracer01, Aug 18, 2009.

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  1. porscheracer01

    porscheracer01 Formula Junior

    Mar 16, 2008
    721
    Parkslope
    Full Name:
    DD
    #1 porscheracer01, Aug 18, 2009
    Last edited: Aug 18, 2009
    I called Porsche Road Side Assistance requesting a Flat bed and they did not show up. I was left stranded in Brooklyn 90 degree. On top of that they charge my credit card twice! They insincerely apologized and would credit my account in 7 to 10 days!

    They suck!
     
  2. technom3

    technom3 F1 World Champ
    Rossa Subscribed

    Mar 29, 2007
    18,601
    Phoenix AZ
    Full Name:
    Justin
    #2 technom3, Aug 18, 2009
    LOL sorry to hear about your experience.

    If you are really steamed...write porsche an email... they will probably send you a whopping key chain...

    and also, just so you know, roadside assistance for manufactures (all of them whether its BMW BENZ AUDI ETC...) just use "contracted" towing companies.
     
  3. senna21

    senna21 F1 Rookie

    Jul 2, 2004
    3,334
    Los Angeles, CA
    Full Name:
    Charles W
    #3 senna21, Aug 19, 2009
    Why have you double posted this? :confused: One thread is enough.
     
  4. porscheracer01

    porscheracer01 Formula Junior

    Mar 16, 2008
    721
    Parkslope
    Full Name:
    DD
    #4 porscheracer01, Aug 19, 2009
    Last edited: Aug 19, 2009

    AAA is the best! no BS.
     
  5. mfennell70

    mfennell70 Formula Junior

    Nov 3, 2003
    609
    Middletown, NJ
    #5 mfennell70, Aug 21, 2009
    My buddy called Porsche Roadside Assistance to tow his 996 TT, thinking they would at least contract to someone with a clue. The guy who showed up was completely unprepared to tow the car. No ramps (we found some scraps of wood) and no tire hold-downs. He was pissed and called them back to give them an earful. Of course, I'm sure it just went to a generic call-center and "Porsche" popped up on the computer screen...

    Maybe it's just random luck but I've used USAA roadside with my insurance a few times and had great experiences. Once towing a Lotus Esprit, the driver called me first to make sure he had what he needed to get the car on his flatbed. On two occaisions, they have towed me pretty far for no extra charge (35 and 75 miles IIRC). Quite a deal for an extra $6/yr per car.
     

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