Remote won't open doors? | FerrariChat

Remote won't open doors?

Discussion in '360/430' started by f360nh, Apr 3, 2015.

This site may earn a commission from merchant affiliate links, including eBay, Amazon, Skimlinks, and others.

  1. f360nh

    f360nh Karting

    Apr 12, 2014
    210
    NH
    Full Name:
    John Q.
    #1 f360nh, Apr 3, 2015
    Last edited: Apr 3, 2015
    Tried to get into my 360 for the first time in about 4 months; car was stored in a garage with the trickle charger on. Battery says good (based on trickle) and the remote will chime twice, I hear a click of the door as it unlocks and then it seems to lock back again?

    This happens on both driver and passenger side, identical behavior.

    WTF?
     
  2. f360nh

    f360nh Karting

    Apr 12, 2014
    210
    NH
    Full Name:
    John Q.
    I should also mention that using the key in either the driver or the passenger side door has the same result -- when I turn the key I hear the unlocking noise, which is followed immediately by the locking noise.
     
  3. f360nh

    f360nh Karting

    Apr 12, 2014
    210
    NH
    Full Name:
    John Q.
    This is the closest I was able to find to the problem:

    http://www.ferrarichat.com/forum/360-430/269238-ok-wtf-doors-wont-unlock-360-a.html

    However it's not much help as it has redressed itself. I would reset the battery but the front trunk is locked. I do have the windows cracked about 2 inches on each side so I figured I could try to get a hanger and see if I can unlock the door from the inside...

    I just find it weird that the door also does not unlock if the key is used (on either side).
     
  4. 360+Volt=Prius

    360+Volt=Prius Formula 3
    Silver Subscribed

    Sep 1, 2013
    1,760
    Western Mass
    Full Name:
    Raimondo
    Just saw the post, I don't have much time to research it now. Check this (and post #9):
    http://www.ferrarichat.com/forum/showthread.php?t=309618

    So where I would start:

    Is the tender off(don't know if it would make a difference)

    Is there a way to test the battery voltage through the tender?

    Try red master

    Try the fob rest that voicey has mentioned you'll need to find this.

    If all else fails I would use the coat hanger.
     
  5. Justin1970

    Justin1970 Rookie

    Sep 18, 2011
    22
    Well, having experienced this exact problem, only slightly worse. This January, my car locked me inside, remote would unlock and lock the doors, pulling the door handle would unlock, lock immediately after before the door would open. So, I was trapped inside, I would wind down the window and pull on the outside handle in sync with clicking the unlock, to no avail. Called the dealer from the car, they were absolutely confounded at what was wrong.

    ended up with the day off work because my fat ass couldn't get out the window opening. So, drove to the dealer, they climbed a guy in through the passenger window, took the door panel apart, manually let me out (this was fun)

    ended up being a fault with the central locking control module which had never had a reported failure issue for my model year of Jaguar xkr-s. They replaced it in a couple of hours and I drove home, problem solved.

    was still rather embarrassing ordeal...

    Justin.
     
  6. f360nh

    f360nh Karting

    Apr 12, 2014
    210
    NH
    Full Name:
    John Q.
    OK so here's an update. Still no resolution and it worries me slightly. I have not tried the tender off, but have noticed that the remote does disarm the car, ie the double beep does correspond to the alarm led staying off and the single beep matches the alarm being activated.

    What I've noticed is that the lock buttons in the inside handles fail to activate up and down for the unlock/lock activity, respectively. So when pressing the remote and unlocking activity happens, the buttons barely move up as I hear the unlock and then the immediate lock back from the door mechanism.

    I am able to use a hook and trying the inside door handles presents resistance in same way as the outside door handle does -- and does not unlock the doors on either side.

    Separately trying to pull up on the lock buttons with the hook presents resistance and they do not go up on either side.

    So -- I'm thinking that either a computer issue happened which would be remedied with a battery reset OR a mechanical problem in one of the doors. I would find it hard to believe that both doors have the same mechanical issue as their behavior is identical.

    However here's a question that I think is relevant -- are both doors independent when it comes to mechanical problems influencing their behavior? Are there any circumstances when a mechanical issue in one door can result in the entire system being fooled?
     
  7. 360+Volt=Prius

    360+Volt=Prius Formula 3
    Silver Subscribed

    Sep 1, 2013
    1,760
    Western Mass
    Full Name:
    Raimondo
    My feeling is the battery Voltage is low. Best to wait for someone with more experience to chime in re the other questions and a solution.

    You could try the resinc procedure found it In the alarm manual: Press the remote button 3x within a 10 second period.
     
  8. f360nh

    f360nh Karting

    Apr 12, 2014
    210
    NH
    Full Name:
    John Q.
    Is this alarm manual available as a PDF anywhere? Maybe it has a few other options.

    I would doubt it's the battery as the lock and unlock happens very rapidly along with the inside alarm led going off (unlock) and blinking on (lock). I would assume if the battery was low I would notice some slugishness over the 30 cycles I've tried.
     
  9. 360+Volt=Prius

    360+Volt=Prius Formula 3
    Silver Subscribed

    Sep 1, 2013
    1,760
    Western Mass
    Full Name:
    Raimondo
  10. f360nh

    f360nh Karting

    Apr 12, 2014
    210
    NH
    Full Name:
    John Q.
    Thanks -- just went through the reset procedure - still no go.

    The mystery here is whether both doors present the same fault if one of them has an issue. The car was stored in an unheated garage for the last 4 months where the temperatures were as low as the 20s. Currently at 40F I'm thinking that there may be some low-temperature gremlins affecting the system?
     
  11. 360+Volt=Prius

    360+Volt=Prius Formula 3
    Silver Subscribed

    Sep 1, 2013
    1,760
    Western Mass
    Full Name:
    Raimondo
    Can u figure out a way to check the battery voltage from the tender cable?


    Sent from my iPhone using Tapatalk
     
  12. f360nh

    f360nh Karting

    Apr 12, 2014
    210
    NH
    Full Name:
    John Q.
    No the windows are open about 2 in on each side and the tender is actually sitting inside the passenger foot area, I can see the status lights through the window but I don't have access to the charger or the plug in connection as it's inside the cabin. The only wire coming out is the 110V charger wire plugged into an extension cord outside the car.

    My thought now is to make a hanger-type contraption to open up the front trunk through the open driver side window (through the backup handle that's under the dash) and then reset the battery, then try to get into the car via the key. I would find it extremely surprising that with the battery off and turning the key on the driver and passenger side door locks independently that both locks would go off and then on.
     
  13. C Alexander

    C Alexander Karting

    May 9, 2013
    176
    NY
    Full Name:
    Mr. H
    I had a similar issue that was caused by the passenger side lock actuator. If there is an issue on either side of the car, the locks will try to sync (cycle on/off) to try and correct itself.

    I kept insisting with the remote and pulling on both of the door latches until one of them finally opened (gotta be quick).

    Aside from the actuator, I would also suggest looking at the cables. They tend to loosen up in the 360s and can cause this same issue.

    My old thread:
    https://www.ferrarichat.com/forum/360-430/441821-my-door-wont-open-all.html
     
  14. f360nh

    f360nh Karting

    Apr 12, 2014
    210
    NH
    Full Name:
    John Q.
    Ok then that is definitely my issue. About a year ago I had the passenger side door having difficulty with opening from the outside. I then removed the internal panel and adjusted the cables in the door lock. Worked fine for months all the way through the winter storage. Maybe the cable had another issue and it's not allowing the door to open at the passenger side.

    If the driver side it's synced up to try to correct the right side issue then this is exactly why it's not opening on both sides.

    Does it make sense that the central lock system is also active when using the key in the doors one at a time?

    Also with the battery off I assume the central lick system is inactive and I can use the key in the door without having both doors in sync?
     
  15. OMEN

    OMEN Rookie

    Feb 28, 2015
    6
    I currently have a similar issue with the passenger side door. Can't open from outside, can open from inside. Noticed over the fall cold weather the doors wouldn't open if the temps were in the 30s so I had to be very careful if I drove the car in cold conditions.

    I suspect the wire is too loose on the passenger door and will either need to be adjusted or replaced. Question - does anyone know where we can get door panel instructions on removal?
     
  16. f360nh

    f360nh Karting

    Apr 12, 2014
    210
    NH
    Full Name:
    John Q.
    Yes these are the instructions I've used and they worked great - well I guess not that great since I am having that issue now:

    http://www.ferrarichat.com/forum/360-430/175604-360-spider-door-locking-closing-problem.html
     
  17. OMEN

    OMEN Rookie

    Feb 28, 2015
    6
    LOL...thanks...I'm researching the exciting time I'll have getting this fixed. Personally, I spend a ton of time reading up, planning, then doing the work over a weekend, especially taking my time. Truthfully, it's a fun time working on something on the opposite spectrum of my day job lol.

    Again thanks for the instructions and threads!
     
  18. f360nh

    f360nh Karting

    Apr 12, 2014
    210
    NH
    Full Name:
    John Q.
    Ok, so an update for the posters here.

    Turns out the passenger side cable that goes between the outer handle and the door lock mechanism inside the door has seized, but through a cascaded effect this has triggered both sides inoperable due to the central lock mechanism.

    This has definitely been the weirdest and most frustrating somewhat mechanical problem that I've ever head to deal in my entire life.

    With the central locking mechanism refusing to open either of the doors, and the key not working on either side, I was lucky enough to have the windows open about ~3 inches on both sides for airing out the car while in storage over the winter.

    I manufactured a contraption extension with a semi-rigid joint, and I was able to get the key inside the ignition through the passenger side window! :). Furthermore, I turned the key on, then with another extension I pressed the windows down buttons to get the windows all the way down. This was an exercise in patience.

    With the windows down, I reached over and popped the front trunk, used the battery kill switch to disable the central locking mechanism. At this point the key still did not open either of the doors which is puzzling. Nor did the inside handle open either door but most likely because of the lock tab being down (doors were locked).

    Next step was to start disassembly of the passenger door from the inside of the car, not too bad of a job but it cannot be taken apart fully because there are screws underneath the door which cannot be reached because of the door sill is in the way.

    However, I was able to remove the window trim which is on the inside of the door (now both glass windows are retracted inside the door), and look down at the lock mechanism through the narrow slit. What a contraption that thing is.

    On the passenger side, where the issue is, I can activate and deactivate the lock mechanism (so the lock tab goes to unlocked or locked) with a thin rod or modified coat hanger. However, because the cable to the external door handle is seized on the inside, neither pulling on the door handle nor on the internal door handle does anything.

    On the driver side, I just pulled up the window trim without taking apart the door at all and I was able to unlock the door so the lock tab points up, and then pulling on the external door handle opens the door.

    So the next step was to manufacture an extension spray straw that goes into a nozzle of a WD40/PB Blaster/Silicone Lube aerosol can, and point that inside the door that was still giving me trouble, and lubricate both sides of the lock mechanism, including the seized cable which is way down in the door. This is a PITA and makes a mess on the window because you have to do it on both sides of the glass; when retracted the glass goes in between the lock mechanism so there are parts on both sides.

    Now, everything is soaking nicely and next step is to tug away at the cable and the door lock mechanism with the lock disabled through the top of the door, until it gives and pops out. Once it does I'll be cleaning and lubricating everything; the cable that is seized is already on order.
     

Share This Page