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Respect to Ferrari Motor Service

Discussion in 'Arizona & New Mexico' started by stardoc, Jun 21, 2015.

  1. stardoc

    stardoc Formula Junior

    May 5, 2005
    585
    The big oven
    Full Name:
    K RA
    #1 stardoc, Jun 21, 2015
    Last edited by a moderator: Sep 7, 2017
    I was over at Andy's garage and very impressed at this level of knowledge and honesty. He's servicing my Testarossa and 550 and I wanted to put up and unsolicited post and testament.
    We're pretty lucky here in Phoenix to have a couple of alternatives to the dealer.
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  2. Under PSI

    Under PSI F1 Rookie

    May 13, 2005
    4,240
    Phoenix
    Full Name:
    Jim
    Andy and Jon are great. They took care of my car recently too.
     
  3. bisel

    bisel Formula 3
    Silver Subscribed

    Sep 12, 2012
    1,122
    Scottsdale, Arizona
    Full Name:
    Steve Bisel
    My car is in your photo, although it has cover over it ... far left. Been taking it there for over two years now. Great guys. I am having 30,000 mile service and there is part needed (a hose for the low pressure side of the power steering pump). Hopefully get it back this next.

    Regards,

    Steve
     
  4. Ferrarimondial348

    Ferrarimondial348 Formula Junior

    Nov 29, 2012
    396
    Scottsdale, AZ
    Full Name:
    Stephen
    +1.

    Andy and Jon did the PPI on my car back in 2012 and have taken care of her since.
    We are lucky indeed....
     
  5. stardoc

    stardoc Formula Junior

    May 5, 2005
    585
    The big oven
    Full Name:
    K RA
    Steve, hope you got your car back and enjoying it. I'm picking the 550 today. FYI, the local dealer had quoted me $13,000+ for belts/service which were observed to be "ancient" and new driver's window regulator for the window rattle. Unknown to the dealer, the belts were changed a year and a half ago by a California dealer. Andy found no wear on the belts and noted a couple of missing bolts on the window regulator.
     
  6. bisel

    bisel Formula 3
    Silver Subscribed

    Sep 12, 2012
    1,122
    Scottsdale, Arizona
    Full Name:
    Steve Bisel
    I picked the car up yesterday. Don't have a bill yet. Andy will that send that later. I had a lot done in my 30,000 mile servic plus had them change the transmission mount. That trans mount is pretty big task requiring a bit of work.

    They looked at my belts and said they were fine. ... They were replaced two yrs ago.

    Other tasks were to flush and replace all fluids and change brake pads.

    Speaking of brake pads, I used EBC Red Stuff pads. Hoping they work out OK. They are less costly than Brembo and Andy says they should be very good.

    Steve
     
  7. madmap

    madmap Karting

    Oct 14, 2005
    184
    Phoenix, AZ
    Full Name:
    Mark
    Andy and Jon did the work on my 2000 550 and former 328. Andy even helped me out on a minor issue with my 95 Lotus Esprit S4. Absolutely great guys and do top notch work.
     
  8. PV Dirk

    PV Dirk F1 Veteran

    Jul 26, 2009
    5,400
    Ahwatukee, AZ
    Good looking collection of cars. Good stuff to know as I spend more time down there now and may eventually bring my car down.
     
  9. stardoc

    stardoc Formula Junior

    May 5, 2005
    585
    The big oven
    Full Name:
    K RA
    Yes they are nice guys but more importantly, they are honest. Dealer wanted to charge me $4000 for a new regulator when the only issue was 3 missing bolts which caused the rattle. I can't say I'm shocked.
     
  10. Casino Square

    Casino Square Formula 3

    Apr 21, 2004
    1,498
    Hong Kong / USA
    Full Name:
    Andrew
    I'm guessing you are referring to the dealer on Scottsdale Road? I wouldn't be shocked either.
     
  11. dry4re

    dry4re Formula Junior

    Mar 29, 2005
    487
    AZ
    Andy is the best...he's highly capable, fair, trustworthy, and overall really good guy. I have dealt with him for almost 15 years on both vintage and contemporary and highly recommend him.
     
  12. Robb

    Robb F1 World Champ
    Owner Lifetime Rossa

    Feb 28, 2004
    10,383
    Mesa, Arizona
    Full Name:
    Robb Williamson
    Great thread. I love Andy and Jon. They are very honest and are always out for my best interest. Go to them with all the confidence in the world.

    Robb
     
  13. fatbillybob

    fatbillybob F1 World Champ
    Owner Consultant

    Aug 10, 2002
    16,392
    socal
    Is there a relation between FMS and FMS IT? Or just a name knock off?
     
  14. bisel

    bisel Formula 3
    Silver Subscribed

    Sep 12, 2012
    1,122
    Scottsdale, Arizona
    Full Name:
    Steve Bisel
    Andy's business is FMS. Ferrari Motor Service. What is FMS IT that you refer to?

    Steve
     
  15. RifRaf

    RifRaf Rookie

    Feb 8, 2007
    11
    Phoenix, AZ
    Full Name:
    Chad Wilkens
    Agreed with all of this Andy and Jon are fantastic! Benn using them for over 10 years for our cars!!!
     
  16. Ingenere

    Ingenere F1 Veteran
    Rossa Subscribed Owner

    Dec 11, 2001
    5,732
    On the Limit
    Full Name:
    Dino
    I do most of my own work, but anytime I have a question or a challenge, Andy comes to the rescue and is happy to help. Great guys and a great shop!
     
  17. finehomes

    finehomes Rookie

    Aug 6, 2007
    15
    Goodyear, AZ
    Full Name:
    Mark Schuster
    Another thumbs up for Andy & FMS! I have 100% confidence when I take my F360 across town for service!! AND I get to enjoy the drive from the West Valley to Fountain Hills!
     
  18. jimmyr

    jimmyr Karting

    Oct 10, 2004
    202
    Scottsdale, AZ
    Full Name:
    Jim
    He is great with the old cars too, the official dealer not so much.
     
  19. stardoc

    stardoc Formula Junior

    May 5, 2005
    585
    The big oven
    Full Name:
    K RA
    #19 stardoc, Oct 27, 2015
    Last edited by a moderator: Sep 7, 2017
    He finally got to the engine out service. I feel sorry for him because he's so short staffed, I'm sure he'll bring in some reliable help. I feel bad for him, as he had a rough year this year with his forced time off and staff issues.
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  20. enio45

    enio45 Formula Junior
    Rossa Subscribed

    May 16, 2004
    670
    Gilbert, AZ
    Full Name:
    Ed
    Andy a 330 motor for us this yr and it turned out great - he has had a hard yr or so with his hip replacements. John is great and they always willing to help!
     
  21. mrcarlosspicey

    mrcarlosspicey Formula Junior

    May 18, 2012
    919
    Omaha
    Full Name:
    Parker
    Falbo Motorsports*
     
  22. ICULUKN

    ICULUKN Formula Junior
    Silver Subscribed

    Apr 11, 2007
    528
    Ahwatukee AZ
    Full Name:
    G.P.
    Falbo is the same... Andy Falbo is the owner of FMS...
     
  23. Casino Square

    Casino Square Formula 3

    Apr 21, 2004
    1,498
    Hong Kong / USA
    Full Name:
    Andrew
    He and his employees are the best. Had them service three of my cars this year, excellent work, very fair prices. Without a doubt the best place in town to get your F cars serviced.
     
  24. ICULUKN

    ICULUKN Formula Junior
    Silver Subscribed

    Apr 11, 2007
    528
    Ahwatukee AZ
    Full Name:
    G.P.
    My car is there now.
     
  25. rgottschalklaw

    Apr 4, 2015
    19
    Arizona
    Full Name:
    Randy
    Andy did my PPI on my 2000 456m and all the work since then. I echo the others that noted how Andy would see a minor issue causing a major problem (like the missing bolts in a failed window regulator) and only repair what was needed.

    I would go one further. We take our 456m to Vegas quite often. On one such visit the valet could not get the shifter out of park. A call to the local Vegas dealer resulted in a response of "I dunno...tow it in and we will take a look...dont see many of those here but we will look at it." I called Andy and he gave me step by step instructions over the phone to rectify the stuck shifter and voila we fixed it in the Bellagio parking lot. My wife sent Andy and Mark an edible bouquet and a thank you card the next day. I bet Andy doesn't get those things everyday but we don't get that service everyday either.
     
    PhantomCypher likes this.

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