Reus Audio scam | FerrariChat

Reus Audio scam

Discussion in 'General Automotive Discussion' started by hockeyguy4u, Mar 8, 2010.

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  1. hockeyguy4u

    hockeyguy4u Rookie

    Nov 25, 2009
    14
    Toledo, Ohio
    Just letting you know, buyer beware....
    Reus Audio in California "tailor makes" and upgrades audio systems on premium cars, and will fly a technician to your home anywhere in the country to work on your car. There are many testimonials of those who are pleased with their work.

    However, what you don't know is that they require a deposit over the phone, and take everyone's deposit, but leave some out there hanging. That's right--they take the money for more jobs than they can actually handle, but then decide which ones they'll do (based on travel convenience, potential profit). But they don't actually tell you about the scam, they just blow you off....
    I myself have been scammed, having placed a deposit nearly 7 months ago for my upgraded system, which of course hasn't been done. Examples: in one conversation with them, about 2 1/2 months ago, they apologized for the delay, and said my "components" were finally being assembled for mailing and my stereo upgrade will be done soon. I received nothing. Examples of some of my calls: "Clif isn't in town, he'll be back tomorrow"....
    so then here's my next call (two days later): "Who is this?" -- After I answer, they say "Oh, yes, ummm, errrr, Clif, umm, isn't here, he'll call you back tomorrow".... And guess what? Of course, he never calls. You get the idea...

    Btw, I have subsequently searched online and have found and contacted others that this happened to, so I've figured out Reus' story. Unfortunately, it's nearly impossible to collect, out-of-state especially, and they've lost their money
    My advice is to NOT risk your money with this outfit. I have no doubt that some have gotten good work done. My mistake was ordering their "basic" upgrade, but giving too large a deposit, so they've already made their money, which had put me on the "customer to be screwed" list.
     
  2. Carnut

    Carnut F1 Rookie

    Nov 3, 2003
    3,797
    Gladwyne PA
    Full Name:
    Morrie
    Sorry to hear that, these guys have been around a long time, first time I've ever heard anything bad about them.
     

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