488 - Scary and disappointing experience -. Engine Control Failure Alert | FerrariChat

488 Scary and disappointing experience -. Engine Control Failure Alert

Discussion in '458 Italia/488/F8' started by DiamondDog, Jun 4, 2023.

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  1. DiamondDog

    DiamondDog Formula 3
    Owner

    Aug 29, 2021
    1,422
    Orange County, CA
    Going to a social event 70 miles from my house. Lots of traffic. About 20 miles in, Hot air coming in from vents. Fiddle with controls. Resolves. Not sure if this has anything to do with below.

    3/4 of way there, i was cruising in 7th gear. Not accelersting or braking or shifting. Just cruising along at 70 mph. Ding ding ding. Mannetino dial error, then a series of other errors, dash lights up like a Christmas tree. Finally it states engine Control error take to dealer. Turn on hazards and try to pull over. Can't shift. Acceleration is all wierd. Turn car off. Wait. Then on. Limp to a parking lot in abandoned restaurant. Not so great area. We are dressed up. Expensive warches, handbag, clothes, jewelery. We stand out.

    Call Ferrari as we have warranty until Sept (Power). Dispatch tow. Says it will be two hours. Tow company calls 30 minutes later and says their driver is quitting for day. And cancels. Call Ferrari assistance again. Its really hard to reach someone as it records your phone number and gives you options to check on original status but really hard to reach a live person. Call from my wife's phone instead. Reach live person. Update them. They didn't even know. They send someone else. The other person is 120 miles away and two counties away and 3-4 hours out. It's 6 PM.

    I start and and stop and start my car hoping alert lights go off. No luck.

    Call Ferrari back, tell them it's really not the most desirable spot we are in. Ask them to please try and take that into consideration. They are calling tow truck companies 2 counties away. I'm giving the geography lessons and asking if they can get a company from the same county (a major one).

    I decided to take my chances and move the car to a safer area. Start car. All errors and lights cleared. Drive to party arrive late. Drive home. No errors since.

    Now I am just uneasy about taking this car out. I doubt any of this would be covered under Power Warranty and the roadside assistance from Ferrari leaves much to be desired.

    Don't know if I should have dealer download logs to check. Nothing seems wrong now and I know they will charge a $300 diagnosis fee to Download logs.
     
  2. Eric C

    Eric C F1 World Champ

    Mar 20, 2009
    10,957
    St. Louis, MO
    Full Name:
    Eric
    Glad you made it out alive with your Expensive warches, handbag, clothes, jewelery.
     
  3. Nsd991

    Nsd991 Formula Junior

    Jul 19, 2012
    537
    I would pay the $300 for them to check it out particularly since you still have some sort of warranty. At least the occurrence will be documented and you may catch a break if it happens again once your warranty is over. I would also draft a letter to Ferrari of North America about your roadside service experience. Likely won’t help but maybe the can look into their processes which may help the next one of us that breaks down.
     
  4. DiamondDog

    DiamondDog Formula 3
    Owner

    Aug 29, 2021
    1,422
    Orange County, CA
    sent off letter to Ferrari NA.

    I know I am insignificant as far as important customers to this brand..
     
  5. DiamondDog

    DiamondDog Formula 3
    Owner

    Aug 29, 2021
    1,422
    Orange County, CA


    A guy drove up in a beater car and said he was with Ben and Jerry's ice cream and would like to photograph my car. I said sure. He keeps trying to talk to me, but I am distracted trying to get a hold of a person at Ferrari and go through the prompts to get a human.

    Guy leaves. He gets out and walks around the car videoing the car and trying to talk to me.

    Then, he leaves, comes back a 3rd time and is driving around my car videoing. I just have a 488. Nothing that special.

    This is what made me feel uneasy. The homeless camping out at the vacant restaurant and the street hooker didn't even really bother me.
     
  6. energy88

    energy88 Three Time F1 World Champ
    Silver Subscribed

    Jan 21, 2012
    31,431
    West of Fredericksburg, VA
    Full Name:
    John
    Sorry to hear you had such a bad experience with the car and Ferrari. Hope it gets worked out to your satisfaction.
     
    DiamondDog likes this.
  7. Nsd991

    Nsd991 Formula Junior

    Jul 19, 2012
    537
    Every company grows one sale at a time! Lots of choices at this price point and not endless buyers. You sir are not insignificant
     
    DiamondDog likes this.
  8. mdrums

    mdrums F1 Rookie

    Jun 11, 2006
    3,220
    Tampa FL
    No ... Ferrari the company and its dealers don't care too much unless you're rich enough to own multiple Ferrari's and order the new models then they care.
     
  9. Nsd991

    Nsd991 Formula Junior

    Jul 19, 2012
    537
    I think that used to be the case. Recently you could just walk into a dealer and order a new car as long as not a special series. Never used to get the case. I think the sales model has changed. Anyway I don’t think the OP should feel insignificant.
     
  10. MANDALAY

    MANDALAY F1 World Champ
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    May 23, 2013
    14,271
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    ANGELO
    QUOTE "I just have a 488. Nothing that special." Mate bit your tongue. So many people would die for a 488 GTB.

    Now back to your problem as you have posted many other times.

    DO YOU HAVE A NEW BATTERY ? IF NOT CHANGE IT IMMEDIATELY. FULL STOP.

    When our great car has a slight low voltage all this crap will happen.
     
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  11. 05F430F1

    05F430F1 F1 Rookie
    BANNED

    Oct 22, 2005
    3,600
    Fort Lauderdale, Florida
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    Todd
    Wait, What?! There was a street hooker? All I saw was hooker; I can't really recall most of the other words to typed but can you please give me the address of that parking lot and I'll go ahead and drive there for you. Just so I can test out the roadside assistance program. I'll call them and see how long they say it'll take for the tow truck and I'll find something to do while I wait. Thanks man.
     
  12. DiamondDog

    DiamondDog Formula 3
    Owner

    Aug 29, 2021
    1,422
    Orange County, CA

    I changed the battery when I last posted about this issue last time and that was just a few months ago. As you recall. The issue was a blown 40 amp fuse thst I paid 300 for them to change because they had to contact Italy to diagnose that it's on a tender religiously.

    Don't know why it would throw low voltage, just cruising in 7th gear.

    I used to be so proud, I bought this car, on my own, and thst it was somewhat of a big deal. The only people that make me feel insignificant is Ferrari when I deal with them.

    I got home ok, no one hurt or accident. I wasn't robbed or assaulted. Just stressed over the experience. So in the end, I guess it not a big deal. I just didn't like the car malfunctioning while driving on a busy freeway like that and somewhat losing control (shifting and acceleration)
     
  13. MANDALAY

    MANDALAY F1 World Champ
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    May 23, 2013
    14,271
    AUSTRALIA
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    ANGELO

    Let me start first by saying that a fuse on a wire is only there to protect the wire from catching fire.

    IF you blew a 40 amp fuse I WOULD BE VERY VERY concerned. There has been a short circuit somewhere. The only time I have ever seen this is if the car has been involved in an accident. With that the car is repaired without the owner realising that that surge has created many other problems ECU's other melted wires which can manifest itself latter on.

    I am not sure if I have asked but you bought the 488 GTB second hand ? And this could be the reason for so many issues. Not knowing the real history of the car.
     
  14. Bad Boys 1

    Bad Boys 1 Karting

    Mar 22, 2020
    90
    Full Name:
    Michael M
    should have just called a tow company and cops and got out of there .

    would not wait on Ferrari.

    just my take.
     
    blkdiablo33, tonyswfla and NYC Fred like this.
  15. DiamondDog

    DiamondDog Formula 3
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    Aug 29, 2021
    1,422
    Orange County, CA
    I bought it from a Ferrari dealer as a CPO car. Fuse has not blown since.
     
  16. MANDALAY

    MANDALAY F1 World Champ
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    May 23, 2013
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    A CPO car doesn't guarantee 100% that something didnt happen to the car. Accidents ? Dont know if they have to disclose that? Some incompetent aftermarkets company accidentally shortening a wire when installing a stereo , alarm camera etc.

    Have you made any modifications with your car ? Anything other than open the valves by disconnecting them ? Did you add one of the remotes or did the car come with any modifications ?

    40 amp fuses just do not blow and if they do I can assure you well over 40 amps went through that line.
     
  17. DiamondDog

    DiamondDog Formula 3
    Owner

    Aug 29, 2021
    1,422
    Orange County, CA
    All imdid was add the Forza valve device that allows me to control exhaust valves by remote. And I had the dashcam installed thst runs of its own battery that charges only when car is running. Both professionally installed by high end shops.

    The fuse has not blown since the initial time it blew. Carfax says no accidents.

    I don't track or drive crazy or that often.

    Fuse blew before dashcam was installed.
     
  18. Twosherpaz

    Twosherpaz Formula Junior

    Feb 25, 2014
    928
    Thermal, CA
    Full Name:
    Private
    It seems like most “roadside service” manufacturer offers are just a low-cost provider offering a limited time discounted service. AAA service is the more dependable option I have found over some thirty years. Opt for the highest package and you get a 150 mile tow annually. Peace of mind and one number to call regardless of the car you are driving.

    Thinking “Ferrari” roadside service is somehow a premium roadside service option given they have basically zero affiliation with Ferrari is naive. It is like thinking the satellite radio operator activating your Sirius XM is going to treat you better because you have a Ferrari.
     
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  19. MANDALAY

    MANDALAY F1 World Champ
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    May 23, 2013
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    Dont get me wrong I do support high end shops but being involved in car audio I have seen many hake jobs even by professional shops.

    My conclusion still goes back to a short. Something has happened.

    BTW can I assume you have bought a car starter ? If not BUY ONE. Unless the fault is catastrophic the car will protect itself and put it into limp allowing you to get home.

    Christmas tree lights are generally battery issue. Even if you started the car at home and gone for your ride to the local pizza shop doesnt mean she will start again. That is where a starter is a God send. Ild rather start her than call Ferrari for a tow.

    Curious did the fuse blow after the said mods ?
     
  20. MANDALAY

    MANDALAY F1 World Champ
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    May 23, 2013
    14,271
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    ANGELO

    Spot on. If I ever need a tow it will be with a flat bed with a person I have used many times moving my cars around when they were being worked on. Trust him 100% and ALWAYS answers a call anytime.
     
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  21. DiamondDog

    DiamondDog Formula 3
    Owner

    Aug 29, 2021
    1,422
    Orange County, CA
    Bought a NOCO portable stsrter

    Fuse blew months after the exhaust accessory install and after the dashcam instsll months later (I am correcting my previous statement). Fuse blew before I changed the battery. There is thread where you and I discussed and you told me to change battery and I did and thst did not fix as it turned out to be the fuse
     
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  22. MANDALAY

    MANDALAY F1 World Champ
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    May 23, 2013
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    My experience I am always weary about fuses blowing after electrical modifications AND even battery changes........

    Having said that did you get a reason why the 40 amp fuse had burned ?

    Good on the NOCO. BTW Nothing wrong to connect the NOCO if you ever have the Christmas tree again.
     
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  23. iMrMark

    iMrMark Karting

    May 24, 2021
    145
    Full Name:
    Mark
    I second the fear on the fuse having blown. Whether 10a or 40a, a fuse isn’t supposed to blow unless something else associated with the circuit goes wrong. For 40a to blow… it’s something juicy. You don’t want whatever that is well.. doing something worse than blow a fuse.

    Just my own opinion but if it’s me, I assume there’s something quite wrong with wiring somewhere, and find out exactly what that fuse is protecting, and work back from there. It could be very innocent and an easy fix once found, but if anyone said “oh it was just a fuse we replaced it” and nothing else, it would bother me. Again it might also be nothing, but I personally don’t mind chasing ghosts, run down those rabbit holes all the time haha : )

    Good luck however you go from here and glad you didn’t run into any trouble beyond the car.
     
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  24. DiamondDog

    DiamondDog Formula 3
    Owner

    Aug 29, 2021
    1,422
    Orange County, CA
    I agree that it's worrisome when the car blew that fuse about a year ago. Here is the thread on it

    https://www.ferrarichat.com/forum/threads/stuck-in-wet-mode-and-dealer-cant-clear-lights.662099/#post-148638739

    The dealer had the car for a long time. Almost a month as they tried to diagnose.

    Although I agree with you all, the fuse hasn't ever blown again after almost a year and the incident on Sat (that I posted) has nothing to do with a blown fuse as everything is working now and I never changed a fuse. I don't know where tomstsrt diagnosing a possible short that would blow a fuse when there are not recently blow fuses.
     
  25. SD455TA

    SD455TA Formula Junior

    I feel really bad for you suffering through the kind of trouble that you are having and have had. I would have no confidence taking your car out other than for a short pleasure cruise. I can't see how its a problem with "Ferrari" and hate to say, thoroughly going through what was done has to be the best place to start. Curious, how many owners did your car have? The more hands it goes through........You do need a wizard (now how to find one of those) that can go through the wiring system and see where that goes. I have 50 year old muscle cars with original wiring that works perfectly with no draws on power. Whats going on with your car is uncalled for unless you can find the "gremlin(s)" that are causing the issue. Without any resolve there, life is too short and moving on to another vehicle might be the only answer.

    Getting stuck in Orange County......that's sounding like getting stuck in Chicago nowadays. Orange County used to be so desirable and look what they did to it and everywhere else they get their mits on. GL of course.
     
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