SCREWED by PAYPAL (WTF!)

I only ship FEDEX insured. No problems. If you used the post office, Look at the government, The model of competence, I would rather trust pony express, carrier pigon, or bottle with cork in the ocean.

 

it is YOUR problem that you ship something with out a tracking number, i sell alot on ebay, and i know how often that usps lost stuff, you ALWAYS need to ship with tracking number when you sell on ebay, no matter is customer pay for it or not. and ship by USPS Parcel Post when you ship something international so you can track it. customer can do the same thing as long as they are using a credit card to pay, no matter if they use paypal or not.

 

I sold a 348 documents wallet last year to somebody in spain via ebay/paypal, inspite of having a recipt for postage and an international tracking number (which confirmed delivery) I still got screwed by paypal for the money when he claimed not to have received the goods!

 

www.aboutpaypal.com

- I hope everyone reads that site before they use paypal again.

 

Who did you use for shipping? Postal Receipt = USPS ?

I still like shipping FedEX even thought the LOST 2 of my packages last Christmas season to the tune of $150. They have good customer service and process claims pretty quick.

BTW, still waiting for Google to formally announce their payment system to compete against Paypal.

 

Here's the thing : Paypal is generally wonderful for the buyers (customers) and occasionally horrible for the sellers. They *almost always* give the benefit of the doubt to the buyer, diddling the seller in the process.

My friend was asking me about making online payments the other day, and I hesitated. I ended up recommending PP, because, truth be told, it's actually a very safe option for buyers - reliable accounts of PP cheating buyers are exceedingly uncommon (discounting the phishing attempts that are not directly PP's fault). And it's more secure than giving out your CC no to every Tom, Dick and Harry merchant on the web (there have been too many merchant side compromises of CC no databases for a savvy buyer to feel secure). But I did tell him that PP has a nasty habit of cheating sellers of their money and left it up to him whether he still wanted to use them to buy things.

It's a bit of a vicious cycle : Buyers will not stop using PP because it's not dangerous (well, compared to the alternatives) for them to do so. Given that, sellers will not stop offering PP, even if they're cheated. The ones who do will be pushed aside by competing vendors who continue to offer PP. So PP keeps winning at the expense of the sellers.

Here's a slightly more "exuberant" account about the dangers of PP to sellers : www.paypalsucks.com

 

There are two kinds of PayPal users - those who have gotten screwed, and those who WILL GET screwed.

 

Todd - When you decided to accept payments by Paypal - didn't you read the information on what you needed to do to protect yourself against these types of disputes? One of the main things is that you must provide tracking to verify receipt.

You having a reciept that you sent the item doesn't mean the other person actually received it - you need proof. You didn't do what you were supposed to do to protect yourself, and unfortunately, others are taking advantage of your screw up. This isn't paypal's problem.

 

Several years back I sold a laptop computer to a guy in South Africa on ebay. I used paypal for payment. I was suspicious having never used paypal before. So, before I shipped the item, I required that not only must the money be in my paypal account but it must have cleared out of that account into my checking account.

Once the full payment was in my checking account, I shipped the item FedEx. I did have it tracked, and it was confirmed as delivered to the buyes provided address.

About 3 weeks later I get notified that the buyer has disputed ever having received the item and paypal has ruled in his favor and my paypal account shows a negative balance for the purchase amount.

I contacted paypal, provided them with the shipping confirmation and waited while they "investigated". Result: 2 weeks later I get a letter in the mail from paypal demanding that I refund the money.

So, I cancelled my paypal account and never heard anything about it. BUT... if I had left the money in my paypal account, they would have siezed it and I would have been screwed.

I will NEVER EVER use paypal for anything again.




Terry

 

One more reason why I don't accept PayPay at Ricambi. It is a complete pain in the ass, highly suspect, and quite expensive.

"In God We Trust. All others Visa, Mastercard, or Amex"

 

I lost nearly $3000 last year buying a video camera through Paypal. I won on eBay, paid through Paypal, it was a fraud, they returned $175.

Then I got the police on it, but the local DA refused to grant a subpoena twice, because it was for an online fraud of less than $75,000.

 

Had a similiar experience---paypal sucks balls...

 

PayPal paid a vendor twice for a single purchase I had made; my account even showed two payments within minutes apart to the same vendor in the same amountand listed the same item number! Of course, the vendor was no help at all. I went round and round with them for months; they refused to credit the money to my account. I'd never use PayPal again. NEVER!

 

Terry, I think you put to much trust in South African guys......

 

www.paypalsucks.com

 

it does not matter what your auction says, because that is YOUR policy, whats count is the PAYPALS POLICY, ALWAYS ship to a COMFIRM address and with a TRACKING#

 

credit card is just like paypal, all it takes is a call from card holder to stop your payment. so ez.

 

Paypal is a joke, Mr. T pity's the fool who uses paypal.

 

not really, as long as you follow the policy you are in good hand. i collect over $50000 per month by paypal

 

My first thought when i read the title of this thread was "What else is new?" Sorry dude, if you get ripped off and it involves ebay or paypal, or worse, both, your SOL

 

You make it sound like taking CC's is no safer than taking PayPal. That is simply not true. I used to take both. I've had issues with both. You will come out far far ahead with a CC company than with PayPal. PP is an unregulated bank and they can and will do anything to you. CC's are much more strict in how they handle complaints and there is a more transparent dispute resolution process.

If a person lies and says they didnt get something and they really did, they have little worry that PayPal will come after them. I have had people lie and say they never got a package I shipped, and in the end they were proven wrong and they've lost their CC account over it.

Bottom line is that its very risky taking PayPal - much more so than any CC. There are two kinds of people who use PayPal, those who have had issues and will never use them again, and those who haven't had any issues (yet). There are virtually no people out there who had issues but PayPal "took good care of them".

$50k/month, if its true, is a ticking timebomb waiting to go off.