Stay away from Marshall Goldman Beverly Hills

I’m willing to bet the personal insults had something to do with it. As to selling a used Ferrari to an individual with unconventional financing (credit cards, 144 month financing) ……that is a warning sign that the individual may not know what they are getting into.

 

A used car dealer is in the business of selling cars. MG Beverly Hills's one and only purpose is to sell cars, as they do not have a service department. Used car dealers only care about receiving the total agreed purchase price of the car from whatever means the buyer arranges. Believe me, used car dealers don't care about if the buyer is getting in over their head as long as the buyer produces the funds needed to buy the car.

 

So, by that logic, he should have refused the transaction? LOL Which used car dealer does that? As for the rest, if he's so "Above" people who finance mere low 6 figure cars then he should have acted as such, avoided being petty and kept his mouth shut.

Either way, there's no justifying his indiscretion, IMO.

 

I certainly agree that there's always two sides to every story, in this case I don't personally know the OP nor have I ever engaged in business with MG, so for me this boils down to he said / she said and which one seems the most credible.

If a car dealer ever made public even the smallest financial details of a transaction I had with them, I'd be taking them to court as that's a violation of FTC privacy rules. That also means the dealer has lost all credibility in my eyes. Even if the rest of what MG said was true, they violated the trust that should be in place with any transaction. Even if the OP was unreasonable and/or belligerent, the dealer still has no right divulge any of the financial details of the transaction. What the OP paid for the car and the term for which he financed it has no bearing on the story whatsoever.

 

Op had ridiculous expectations. Old Ferraris are sub par quality and sometimes **** happens when repairing them. They are a bit more tempermental than a corolla.....

The dealership coming to defend itself was fine, but divulging that much personal info was a bit uncalled for.

 

True…..but it made it fun to read. Lots of buyers and sellers in the world that are ridiculous ass wipes.

 

both parties, I surmise, did not have much experiences of being on either side of the slander lawsuits. lol.

 

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Victim shaming - not cool. Why iso intent on defending these guys? (And you ARE defending them, as well as blaming the customer.... for getting ripped off! "Enough blame to go around" - seriously?! Well, congratulations to you for dodging every single raindrop life has tried to drop on you.) This is a fellow owner/driver who got obviously - and purposefully - scammed, and here he is on FC doing us all a public service. Juries?!! You're watching too much TV, my friend and making ill-informed assumptions and presenting them as 100% truth. Who do you think are responsible for the vast majority of business-related lawsuits? Rich people! Rich people vs. rich people! Some folks on juries may indeed not like rich people all that much, but that's not their job!! And they take an oath to do their job. If you are impaneled on a jury for a fraud case, you are in the position to judge the evidence of fraud, how much money the victim has is irrelevant. Luckily for our society, a key thing most people, rich or not (also called the "jury pool"), do not like is businesses or people who are proven to be liars and scammers. Rich and poor alike work hard for our money - it's all relative - and we all deserve protection from people who steal it from us.

And to LABJJ523: thank you taking the time to help us.

 

Dude …..read the thread. With your logic anyone who claims hurt feelings is a victim and deserves hurt feelings compensation.

Maybe that works in Kalifornia but the rest of the exotic car world operates on hiring your own mechanic to do a PPI. If you don’t do that…..you lose your right to complain.

 

Everyone who read the thread knows who Jason is. You'd think by now he'd play by the rules and change his name so he can come back and respect the FC community enough to try and untarnish his image. That, and as I pointed out, he completely blew it by posting what should have been strictly confidential information about Sam's deal and hopes it'll just go away, which it won't. While it may be the only semi-intelligent play to stay BANNED, his silence, arrogance, indiscretion, and disdain for the FC and its rules say a lot!

All around bad look for MG!

 

Very interesting thread. This is not a black and white situation where one party is wholly right and the other is wholly wrong. Excellent points have made for both sides and it is very clearly an instance of both parties having made mistakes.

To start, the buyer is clearly new to buying exotic cars as it is pretty obvious he did not do his diligence in having the vehicle properly PPI’d. Having multiple locations and being in business for decades it is pretty clear that MG is a volume dealer and common sense should indicate they don’t have time to be picking every car apart that comes through the door. Suprise! They aren’t in business to care about the car being perfect they are here to move as much inventory as fast as possible.

I saw he claimed MG had tech inspect it and give it a thumbs up and that MG later refuted that as they don’t employ tech’s.

If the buyer is speaking the truth, he has demonstrated to us clearly he has no idea what he is doing by trusting the dealer’s PPI. The concept of conflict of interest should be common sense. If the dealer is speaking the truth, then he should have negotiated firmly that he needs an independent PPI to close the deal. No one in their right mind should be buying a 20 year old Ferrari without an independent inspection. I don’t know MG’s business practices, but I have a feeling if you are clearly a serious buyer that they may make an exception to a no offsite PPI rule. I have a hard time believing they would refuse an offsite PPI if it’s a clearly serious buyer and the car is going to a main franchise dealer…

I see either outcome as the buyer failing to accomplish the most important aspect of buying a specialty car. All of the issues he claims the car to have would come up in PPI.

The dealer sales manager made two big mistakes in his response here. As brought up by a previous post, the fact the dealer sales manager did not even address the purported accident damage in his response is extremely suspicious to me, as it is easily the most important allegation the buyer is making. If I was wrongfully accused of selling a car that had accident damage that would be addressed immediately.

The fact the dealer sales manager didn’t mention a squeak about it makes me think that claim by the buyer may be true. And if so, that is too bad for the buyer and I hope he is able to rescind the purchase somehow because that can easily be a dealbreaker for many people when buying a Ferrari.

The other big mistake the dealer rep made as many pointed out was divulging information regarding the transaction online. I don’t know the legal ramifications of doing such a thing and would like to hear others opinion on that. I saw some mention that was unwise of the dealer rep to do because that now just creates distrust from our community, as they’ve established a precedent that MG will go on Fchat and share financial/transactional details if you get into a dispute with them.

TLDR - The insults were entertaining to read but this should be a lesson for new buyers. This is why you don’t buy a 20 year old Ferrari without a qualified independent PPI. Also, MG should consider having someone else speak their side here because they really made a big mistake sharing what should be confidential transaction information on the internet.

 

Your post highlighted how this Jason guy not only lied by omission but also completely took advantage of this unsuspecting buyer, rather than helping him have a positive experience.

MG could have easily taken the high road here, but chose not to. ZERO character, IMO.

 

While there is a distinct possibility of MG lying by omission regarding the accident damage, don’t think we have enough evidence to say for sure.

Dealers always run VIN’s for titling status purposes and of course insurance paid accidents/incidents, but they are not going to pick every car apart to find issues. It is very common for someone to pay out of pocket to repair collision damage to keep the VIN clean from accident history which obviously depreciates a car. If the VIN doesn’t show accident history and the collision repair was done well I wouldn’t expect MG to know about it.

Again going back to the importance of PPI. Part of which is looking for evidence of collision repair or paintwork, check behind carpet and trim to look for non factory welds/structural repair, a good look at exterior panel and paint condition, use of paint thickness guage to look for accident damage. You can’t depend on VIN to tell you the full story of a car.

I do ultimately agree though in the event Ferrari BH found accident damage after the deal was done, MG still should have taken the high road and given the buyer an option for an appropriate price adjustment or the option to back out then send the car to wholesale auction. In a volume based business things like this are bound to happen and how you handle them will come to light to other potential customers.

 

I would think that buying a used Ferrari from a private owner might be a better bet in some instances. Maybe getting a PPI from an independent mechanic that can go on site to where the car is would / might be an option as well . I sincerely hope you get everything sorted with your purchase.

 

Sorry, but there's a naive belief in PPIs being the end all, be all in this thread. I've had about two dozen PPIs in the last 8 years. Some have saved my ass and some have been not so great. My worst PPI to date was done by a Ferrari dealership that I'm working through right now. They didn't flag a single effing thing...literally...not exaggerating. I sent them over a dozen things I identified that should have been flagged by a tech with half a brain cell (e.g. driver mirror flopping about, missing buttons, spider top not closing all the way).

There should be a level of responsibility of a dealership to be honest about the cars and a buyer shouldn't be victim shamed for "not having done their homework" by being taken advantage of by effectively professional con artists (sorry, but the nature of the business is to sell what they have, regardless if it's good or bad).

OP has had many exotics. This car was fubar'd from day one. He paid for it and didn't even take possession of it for awhile. I'm pretty sure I recall telling him to get his money back but he felt that MG would do right by him...

 

Many similar stories on Yelp:

https://www.yelp.com/biz/marshall-goldman-beverly-hills-beverly-hills

 

Are you taking credit for it due to this?

 

I heard that, yeah.

Bad hire.

 

In my opinion .... The fact that Jason Kosova was terminated makes little difference. The way the customer will be treated or the philosophy of the company will change only when clients stay away. They have multiple locations and aren't brand new to the business. Company positioning and values are set at the top. The incidents that have been written about were not accidents... It's not as if they tripped and perhaps morally slipped. You are viewing a pattern of behavior......

Only my personal thoughts....