The Auto Gallery - Ca. dealer reputation

I give my vote of confidence for them.

Gary is the service manager and a very nice guy.

 

i thought i heard they changed hands not too long ago?

just be careful of reputations of dealerships between owners. i got whacked by that (old owners = great; new owners = less so).

i could be dead wrong on auto gallery - just bringin' it up in case.

doody.

 

I just got Prsche Gt2 from them and it worked out pretty well. David was a good guy overall to deal with, knowledgable.

 

I was one of the F-car salesmen when the store belonged to the Ogners - it was called "Ogner Motorcars" back then. I left in Sep 01, and I believe they sold to the new owners two or three months later.

I've not spoken to anyone I used to work with, nor have I stopped in at the dealer since I left. But, I can tell you a few things:

1. The Ogners were a bunch of real bastards. They were, plainly put, CRIMINALS. Ferrari was sick of dealing with them (after 30 years of them having the franchise) and pretty much told them to sell the store or lose the franchise.

2. The new owners were well aware of the reputation that the Ogners had. In short, they had pissed off just about all of their customers on the sales end. The new owner figured they'd have an uphill battle in regards to rebuilding a customer base.

3. Based on these two facts, I can only assume that they are playing the game as fairly and as competently as possible. I'm guessing that they are a pretty good store to do business with.

 

I have had major service dealings with them since they became the Auto Gallery for on a '87TR and now on my '92 512TR. I have been very happy with the quality of service. How they treat you on a trade if that is what your questions is will depend on how easily they feel they can sell your car vs how easliy they can sell the ferrari that you want to trade for. At that point it is just the best deal you can make.

 

I had 2 deposits down one on 360 cs the other on spider.
I've never taken delivery of anything from them. I just cancelled the 360 cs order and they are returning my deposit only info I have on them.

 

I bought my 355 Spider from them and had a good experience. As part of my purchase agreement, I had them flat-bed it to an independant mechanic in Santa Monica. After, the car was flat-bed back to them, they took care of some of the recommendations, and I have been very happy.
Gary, is nice and the mechanic, Erik, has an excellent reputation.
Also, a friend of mine bought a 2002 Turbo with a used-warranty and has been very satisfied with follow-up.
The new owners are nice and they aim to please.
STEVE

 

As Nibblesworth said the old owners were a bunch of Jerks and liked to play a lot of games. From what I hear the new owners are quite a bit better. Also there service has a decent reputation.

 

The new owners are stand up people. Harry Gray, one of the owners is a very experienced car dealer and they are well capitalized. The Ogners(previous owners) were a bunch of thieves. I bought one car from them in 1990 and never went back there again.

You should have no problems there

 

Does anyone know why the Auto Gallery is losing its Ferrari franchise? Will the fantastic techs like Eric still be there?

 

Hmmm... That's surprising.

 

Discussed here with info: http://www.ferrarichat.com/forum/california-nevada-southern-sponsored-fast-cars-ltd/438313-auto-gallery.html