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Towbin Ferrari of Las Vegas good?

Discussion in 'Las Vegas' started by Nate360f1, Jan 10, 2020.

  1. Nate360f1

    Nate360f1 Rookie

    Nov 23, 2019
    6
    84790
    Full Name:
    Nate H
    I was looking to bring my 360 into Towbin for a dignostic of the F1 and got quoted $595 for a diagnostic fee. When I inquired whether that would go toward any necessary repair, they stated that it would not. That's a first for me. I'm wondering what experience anyone else has had with Towbin or if there is a better alternative. This is in regard to an F1 transmission issue specifically where it is randomly throwing the transmission into neutral and shutting the engine off. The car will sometimes even say it's in gear and will be in neutral. Very strange.

    Thanks in advance for any advice!
     
    BOKE likes this.
  2. BOKE

    BOKE Beaks' Gun Rabbi
    Lifetime Rossa

    Jul 13, 2009
    16,450
    The First Church of Appliantology
    Full Name:
    L. Ron Hoover
    Towbin is top-notch.

    The same crew used to be over at the Wynn. I have a 25+ year history with Rick Kansky, the service director.

    Proper diagnostics of the F1 system involve a lot more than plugging in an SD3. I can assure you that they will treat you right and be very fair with you on top quality work. There is are a lot of years of experience in the shop.

    Are you up in the St. George area???
     
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  3. Nate360f1

    Nate360f1 Rookie

    Nov 23, 2019
    6
    84790
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    Nate H

    Thanks for the response. Yes, I'm in St George so getting things done is becoming an issue due to the distance. I'm glad you've had a good experience. I've just never heard of having to pay nearly $600 just to diagnose without it being applied to any other service at all. They did imply that "maybe they could "work with me after the fact" but I don't know what that even means. Just wondering if people have had a good experience overall.
     
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  4. BOKE

    BOKE Beaks' Gun Rabbi
    Lifetime Rossa

    Jul 13, 2009
    16,450
    The First Church of Appliantology
    Full Name:
    L. Ron Hoover
    I just hung up with Rich. Tell them Marc from FChat sent you.

    @ryalex will confirm what I am telling you.
     
    ryalex likes this.
  5. Nate360f1

    Nate360f1 Rookie

    Nov 23, 2019
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    Nate H

    Thanks!
     
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  6. Vegas CS

    Vegas CS Karting

    Apr 5, 2018
    138
    Full Name:
    Jim J
    It might just be your brake pressure switch. A small, white plastic, plunger that the brake pedal depresses. It went out on two CS’s of mine. $25 part from Ricambi I believe.
     
  7. BOKE

    BOKE Beaks' Gun Rabbi
    Lifetime Rossa

    Jul 13, 2009
    16,450
    The First Church of Appliantology
    Full Name:
    L. Ron Hoover
    A bad brake switch would cause the TCU to select neutral if the car is sitting still in gear, but it wouldn't kill the engine. Maybe it could. YMMV

    Not enough information provided by the OP for Internet troubleshooting, IMHO.

     
  8. Way2fast

    Way2fast Formula 3

    May 24, 2006
    1,799
    Santa Barbara County
    Full Name:
    Sam
    I will only go to Towbin. I drive from Santa Barbara to see them. Totally trustworthy

    Sent from my SM-G975U using Tapatalk
     
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  9. Nate360f1

    Nate360f1 Rookie

    Nov 23, 2019
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    Nate H
    Good to know. Thanks for the response!
     
  10. Nate360f1

    Nate360f1 Rookie

    Nov 23, 2019
    6
    84790
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    Nate H
    #10 Nate360f1, Jan 12, 2020
    Last edited: Jan 12, 2020
    Well, as it turns out it looks like I will avoid the dealer for now. It was already in the shop "Italy Service" for the timing belt in addition to this issue but the owner (Brian) said he couldn't replicate my problem with the transmission... which was shocking because I couldn't hardly get it out of the driveway without it stalling or going into neutral when I finally had it towed to Vegas. I was sure that I would drive it around Vegas and it would instantly start acting up again and I would be taking it to Towbin for the transmission issue. Well, I got down there today highly skeptical I must admit. Brian said he did a master reset using the Leonardo tool they use there and it must have fixed the transmission problem. I felt very strongly that it was a clutch position sensor and/or throttle position sensor issue mixed with a brake switch malfunction based on my reading and the codes I read with my scanner ( P1586 P1587 and P1571) It further concerned me that Brian said he couldn't read the codes even though I hadn't cleared them before sending it down. In spite of all that, I drove it around the block, paid for the service and then drove it over 100 miles back home without a single problem including a stop for gas. I can't say I fully trust it yet, but I'm beginning to trust it a lot more again. Here's to hoping the transmission issues are behind me for a long while at least. I don't understand how Brian managed not to recreate my problem with the transmission or how it was miraculously fixed, but it does appear to be fixed and I have a fresh timing belt, so I can recommend Brian Ichikawa at Italy Service based off my experience. The timing belt job was $1744.35 which seemed fair to me although this is my first Ferrari so I really couldn't say if that's high or low. I will be going back to Italy Service when necessary but if there is something Brian doesn't have time for or can't sort out I'll definitely try Towbin.


    Now I have to sort out a few more things:

    1. Passenger side blinker (the tiny one in the fender) doesn't work even though I replaced it (a severed wire I suspect)

    2. Passenger side door latch is obviously about to fail as I have to pull the handle all the way out to the very top for the door to open

    3. Adjust window regulators/window position to get good better seal against the rear of the windows and convertible top. Currently there is a rather large gap and considerable wind noise when top is up.

    4. Fix the top so it folds correctly every time when retracting. Currently it doesn't fold and needs "help" in order for it to not stick out and hit the rear hatch and prevent the cover from closing.

    5. Figure out why the exhaust rattles on the passenger side quite badly on startup for the first 30 seconds or so and then goes completely quiet afterward.

    6. Find a male connector to go into the existing battery tender connection behind the drivers seat or replace it.

    7. Try to find replacement trim material for the wind deflectors behind the seats. The rubber material is cracking pretty bad and even flaking off but appears to just push into the plastic frame so it would be a shame to have to replace the whole set of three deflectors just for what looks like weatherstripping.

    Things I had already done are the following:

    1. Replaced original F1 relay which failed and left me stranded with this cheaper and apparently better one: https://www.amazon.com/gp/product/B009GIHN1G/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1

    2. Destickified a bunch of the interior pieces using the following method which worked really well:

    3. Greased the seat tracks to eliminate terrible noise when making seat adjustments.

    4. Replaced the brake switch

    5. Replaced little fender blinker with this one https://www.ricambiamerica.com/165558-frt-direc-light.html but it still doesn't work.

    6. Replaced brake switch with this one: https://www.ricambiamerica.com/183433-brake-pedal-switch-bosch.html Probably should have bought this one though: https://www.ricambiamerica.com/334064-brake-pedal-switch-bosch.html -- Even after replacing I still occasionally had a code thrown for P1571 which indicated a problem with the new switch too. Not sure what the problem was.



    Anyway, I thank everyone for the help and hope this information might help someone else out.
     
  11. Nate360f1

    Nate360f1 Rookie

    Nov 23, 2019
    6
    84790
    Full Name:
    Nate H
    Thanks for the response. I had replaced it earlier, and the original one definitely was broken, but strangely the car showed the P1571 fault even after replacement. I'm not sure if it was an adjustment issue or what, but it's amazing how well everything works now after I got it out of the shop. It's also amazing how a cheap plastic switch and a cheap F1 relay can completely disable a whole vehicle and make you look like a total fool on the road. Oh well. At least I can provide a good laugh for all the other drivers.
     
    ryalex likes this.
  12. ryalex

    ryalex Two Time F1 World Champ
    Owner Consultant

    Aug 6, 2003
    21,571
    Las Vegas, NV
    Full Name:
    Ryan Alexander
    Yes. I trust them without reservation. When I got each of my cars I had them spend a few hours going through them and each time I got great value for my money, because there was a bunch of small things they fixed on the way everything from little light bulbs to wiring problems, fuses and cleaning connections, etc. The reality is on some of these electronics issues need a few hours' time to diagnose, and they've been through more 360s than any place within 250 miles.

    But unlike a lot of corporate shops where the work is hidden from you, they not only photograph everything and get approvals as they go, but Rich and the techs will explain it to you and show you what will be/was fixed and why. Things are triaged between essential, ideal and upcoming needs.

    My friends ask if I will get a Lambo, McLaren, etc. but one of the reasons I now have buyer brand loyalty to Ferrari is that I trust Rich and the guys at Towbin to keep me on the road (as I also accept that they are still low volume Italian cars). I've known them for over 10 years through club events and now a customer for 4. I know it's more daunting when you're out of town, and it's not like you can stop by to/from work and pop in for something.

    I know the fear though, as I once spent over $6,000 at 3 different Porsche and resto shops trying to fix an electronic gremlin in a manual 928. 40+ hours of labor and no results. Rich had actually offered to have his guys take a crack at it (some of his crew worked at Porsche), but I cut my losses and sold it for a song. That's another story.
     
  13. Way2fast

    Way2fast Formula 3

    May 24, 2006
    1,799
    Santa Barbara County
    Full Name:
    Sam
    Thank you for writing how I feel about them. I drive over 800 miles to have my cars serviced once a year by them. I spend a few days having fun in Vegas. In the case where they need my car longer, I just take a $100 flight home and then fly back and get it when ready. The peace of mind from knowing they will only do what is needed and do it correctly is priceless

    Sent from my SM-G975U using Tapatalk
     
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  14. Scaledetails

    Scaledetails F1 Rookie
    Silver Subscribed Owner

    Nov 19, 2003
    3,926
    Las Vegas
    Full Name:
    Stephane
    Brian at Italy Service is top notch as well. Don't let the shop location fool you.
     
  15. TheMayor

    TheMayor Seven Time F1 World Champ
    Rossa Subscribed

    Feb 11, 2008
    72,610
    Vegas baby
    Completely agree with this post.

    And Rich is really easy to talk to and will walk you through everything as will the mechanics. No BS, no up-sell.
     
    Vegas CS likes this.
  16. Vegas CS

    Vegas CS Karting

    Apr 5, 2018
    138
    Full Name:
    Jim J
    I third the post. 10yr customer here who desperately misses the bat cave.
     
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