'Victory by Design' nightmare....

To keep it short, I asked my better half for three of the V.b.D. dvd's for X-mas. After initially placing the order online, she called a couple days after to make sure they would be here for the holidays. They could not find the e-order, so she placed it again on the phone. Followed up again two days later to see if they shipped, and they lost the info again. OK, one last chance.... Here is our info AGAIN!!! Please ship the order now so it will be here for X-mas. Last follow up the next day, and guess what. THEY FAWKING LOST IT AGAIN!!!!!!!!!!.
Needless to say, I won't be watching them this year...

After all this madness, no apology. We cancelled the order, and all Miguel could say was "OK, bye"

Anyone else had such terrible customer service from them? They only sell six products!!!!

Well, at least the Ferrari edition was on SPEED last night.....

Criag