What's up with Ferrari of New England's Service? | FerrariChat
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What's up with Ferrari of New England's Service?

Discussion in 'New England' started by traimpz348, Nov 21, 2005.

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  1. traimpz348

    traimpz348 Formula 3

    Apr 13, 2004
    1,568
    Avon,CT
    Full Name:
    Matthew
    #1 traimpz348, Nov 21, 2005
    I called FoNE several times and left messages to schedule my car for service and no phone call back. Not once, twice, but three times? What's their deal?

    Anyway, I went with Boston Sports Car - they returned my phone call.
     
  2. Speedracer38

    Speedracer38 F1 Veteran

    Oct 11, 2004
    5,187
    Connecticut
    Full Name:
    Jason Thorgalsen
    #2 Speedracer38, Nov 21, 2005
    Ive heard a bunch of stuff about the dealer closing down so maybe they dont want to pick up anymore customers?? Oh well BSC is a great place :)
     
  3. dan360

    dan360 F1 Rookie

    Feb 18, 2003
    2,669
    Boston
    #3 dan360, Nov 21, 2005
    A couple of quick remarks on this one having spoken briefly to Steve.

    He had replied today and Matthew has a message in his home voicemail

    He apologizes but his email has been down hence his inability to reply to Matthew's email.

    I've always been pleased with the responsiveness of FoNE's service deparment and Steve in particular.

    With respect to the "its closing down" - as far as I'm currently aware its not :). Its not much of a secret that there is a likelihood that it will separate from FoLI and go elsewhere and many rumors have abounded over recent months on this topic. I'm sure both Nick and Natalia are sick of answering questions on this topic, but they are the only people to actually talk to if you have an interest.
     

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