Who has received their 296 GTB now ?

It probably depends on the dealer - certainly they have to manage factory requirements (or even demands), but it's up to them to balance with how they treat their customers.

 

May want to contact corporate. Your dealer is giving you the run around. Unless you’ve received your allocation you can change your spec and you can also cancel your order. What dealer?

 

I don’t wanna say it here bc I don’t want issues but I tried to cancel my 296 and the salesman gave me this run around about how if I cancel I will be the first and they will lose the allocation and they don’t wanna discuss it. I just honestly don’t even feel like a customer there, mind you this is my first “order” from this dealer but they have $10k on deposit for each of the 296 and 296 gts but when I saw the purosangue reveal I reached out to my salesman who asked me many times if “I wanted to build my profile” by ordering/buying other cars and he texted me back what basically was an automated response I was shocked that this guy couldn’t take 2 seconds to text me but sent a copy paste
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So when I built my gtb it was October 2021. I asked in maybe February if I could change the paint. He told me if I changed the spec it would push my build back alot. I was kinda confused on why as the thing wasn’t even built yet. When I built it originally there was no pricing then I got the build calculator later and it was like $500k nearly with paint $32k and I had no idea assetto fiorano didn’t include the stripe and that was $23k more. It was all over the place with what the salesman told me in October 2021 on guesstimates vs the final calculator and when I wanted to change I was told it would cause a delay. Honestly I have a couple Porsche and a few lamborghini . I really was sold on the 296 when I first saw the vid and “fun to drive” bc not sure if you’ve driven an aventador, I have 2 including an sv and “fun to drive” isn’t a thing they’re great cars but not tossable. I got to test the 296 last summer and it’s an amazing car but dealing with the dealer and Ferrari is just too much. I just went to nyc with lamborghini and got my lb744 contract signed from the dealer for sticker and never signed anything about not being able to sell it. Ferrari made me sign something about not selling for 1 year except to them? Silly stuff, joke is on them as the last few sf90 on bat a few did not even get to sticker. Ferrari just has a pretty arrogant tone to them. I think going forward I want to stick with Porsche and lambo they’re a lot more friendly with customers who aren’t “the vips” I know $480k isn’t the most expensive car in earth but my dealer really has a way of making you feel like you’re buying a c class with the masses

 

Unfortunately this isn’t the first time I’ve heard this. But I love the cars

 

Sorry you had this experience. I had the same with Lambo. The cars are still amazing though so maybe don’t give up yet and try another dealer?

 

Here’s a customer car. First one I’ve seen! Said he got it two months ago with Zachary’s delivery.
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From my limited exposure to buying cars with Ferrari, this isn't how things work behind the scenes.

1. Like Porsche, Ferrari dealers enter your request to the factory order request process. Porsche, for example, calls it V070 - Order Demand released for Order. I.e. "I have a customer that would like this model and spec." Entering this phase usually includes details about you as the customer so the factory/corporate has access to who you are. What each manufacturer does with that information is typically not public knowledge.
2. Ferrari will issue allocations, like any other manufacturer, to each dealership. The allocation volume can depend on past sales performance, rewards for pushing orders on specific models, regional market strategy, etc. Sometimes allocations are delivered with Ferrari indicating that the allocation must go to a specific client or pre-existing order belonging to a specific client. This means if a VIP didn't attend the 296 GTB VIP launch event in Maranello nor did they scramble to email or call their dealer when the 296 GTB announced and they ended up being #10, #20, #50 or whatever at their local dealer, Ferrari corporate can essentially help them 'cut' in line
3. Dealers generally manage own order/demand list and track who was first etc however they choose. As open allocations are deployed to them, they have their own system for how they choose to attach the factory order requests from (1) to an allocation. The factory order requests from (1) simply tell the manufacturer what demand looks like. There are some guidelines that dealers follow before they place a factory order request to avoid send false information to the factory that could overindex demand to one region.
4. Between steps (1) and (3), you can change the order that's in the Ferrari system as much as you please. That said, I've found that historically, entry of spec information into the Ferrari system is laborious, antiquated, and somewhat error-prone. Ferrari salespeople therefore prefer NOT to touch an order or constantly tweak it until they have attached it to an allocation. This is only because the time spent doing that could be time they could be devoting to another client with an order that has finally received an allocation -- read: pay day is coming.

An interesting perspective that my salesperson shared with me is that working at Ferrari is interesting because you are truly looking for customers that are in it for a long term relationship. From the moment you place an order demand release for them, it easily takes 1-2+ years before you get paid for that sale if you can retain it. It's almost like individual Restricted Stock Units or RSUs on a 2 year vesting period, if you think about it. As people come and go, it's easy for that sale to disappear and another salesperson or sales manager to snatch it up for a big whale. With Ferrari's policy of new Ferrari purchase having to originate within a reasonable proximity to the dealership, online sales of new car orders is rare, making the market prone to dealer manipulation.

Anyway, @Cadeaux, as someone who was very frustrated for a while with the process of getting a new Ferrari, I can sympathize with your story. I do think there are really great sales people out there that will help you get the car of your dreams. Where I live, there are a few great sales people at Ferrari Silicon Valley that have been good to work with over the years. I have also had a great experience with Ferrari of Houston working with Ryan Doho (@RyanFoH) & Craig Becker (who uses Ryan's FChat account from time to time). Hope you make your way back to Ferrari at some point. I am, by no measure, a VIP.

 

That kind of stuff is probably true with all Ferrari dealers… they make you wait, they make you option the car more than you really want, they make you sign a first right of refusal agreement. These are all pain in ass but they know that they are selling you something with a higher demand than other cars that you might sell for profit or at least wouldn’t lose a penny after driving for a while and they play it according to that…

 

This is the dark side of Ferrari dealers selling "new" cars at only MSRP.

Whether it's an outright ADM (Porsche) or dealer "required" options (Ferrari), dealers make out no matter what.

Personally, if I have to pay a mark-up on a car, I would rather just pay it directly (ADM) than have to work around shenanigans and still pay more for the car than I would otherwise want and be stuck with options that I either (1) don't want or (2) want but would never actually spec.

 

The vehicle is ready.... I estimate that within two weeks I will receive it
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How exciting! Congratulations!

 

Congratulations, glad to see cars are finally reaching customers.

 

Congrats! I received my 3rd Photo also today.
So our cars must be close relatives ;-)

 

I got mine 3 weeks ago as well

 

I finally managed to get hold of my production photo's but had to get my dealer to access them via MODIS as they are not appearing on the app for some reason. It looks like it got to the end of the line without a front bumper - presumably a parts supply hold up issue. It arrived at my dealer just before Christmas.

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it's pay to play with ferrari and they won't make you feel welcome unless you're spending a lot of money with them, that's the game

it's all designed to get you to spend as much money as possible

when supercars go EV only then you'll have no trouble getting a slot though and ferrari will be forced to have to bring good customer orientated service back

 

Ya but flipside is you'll have to be crazy to buy one. EV's are like smart watches. You wouldn't buy a gold one for $30k. They're for function and utility not emotion or pizazz .

 

Honestly, you shouldn't buy a Ferrari. You should probably stick to Lambo and Porsche.

 

Congratulations, your car looks great!

 

With ADM you may get freedom to do whatever but the dealer has already taken the profit you might get in flipping the car. With Ferrari you are at least getting some value in the form of additional options.


Sent from my iPhone using FerrariChat

 

Only folks in the US that have gotten cars had them flown over which cuts about 3 months (maybe more) off of delivery

 

U mean vinyl wrap. PPF is the thin transparent film for just paint protection.

 

Congratulations. Very similar to mine coming in a few weeks. Would u consider glossy black vinyl on roof and glossy black powder coating for the wheels or do u like it as is? I am thinking of doing both these but my family says decide after u c the car in person as it looks spectacular as-is. Thoughts?!! Now that u have the car.

 

what options did you select?