You don't gamble at Wynn's - Las Vegas | FerrariChat
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You don't gamble at Wynn's - Las Vegas

Discussion in 'Las Vegas' started by jay575, Apr 9, 2010.

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  1. jay575

    jay575 Karting

    Jul 29, 2009
    119
    St. George Utah
    Full Name:
    Jay
    #1 jay575, Apr 9, 2010
    Just a note to tell you all how satisfied I was with Wynns Ferraari. My 2004 575m was due for its annual checkup. When I arrived, Rich Kansky, Service Mgr., told me it was perfectly OK to sit in the service area and watch the service and ask any questions I wanted to. He actually pulled a chair out of the office and set it up right at the lift for me. I watched and asked questions the whole time... except when we all went to lunch. Learned a lot.

    Kevin Taylor (only 38 years of Ferrari experience!) and his helper Robert, did the checks. I asked a lot of questions and they both took the time and never hesitated to answer all of them. They were happy to do it and wanted me to understand what they were doing.

    As the work was being done, they took photos of any possible problems...like little leaks, etc., and then sprayed dusting powder on it so they could check the next time I come in. Rich said I could just come in next month and as a courtesy they would take the pan off and check the powder for any changes. They even take pictures of the oil coming out and the differential/clutch fluid coming out so you can see the color of it if you are not there. Then the photos and the explanations thereof are emailed to you as proof of their work and as a reference. I now have 20 photos as reference points.

    I also now know my clutch wear (29%), brake wear (30%), T-belt ribs exam photo (OK), etc. Pretty well a PPI except for comp/leak test.

    The facility itself is clean as a pin and has 7 lifts. Can service and accomodate all makes.

    A very good service experience. Thanks Rich and Kevin.

    Jay
     
  2. TheMayor

    TheMayor Ten Time F1 World Champ
    Rossa Subscribed

    Feb 11, 2008
    106,088
    Vegas baby
    #2 TheMayor, Apr 9, 2010
    I'm lucky. I live 1.2 miles from Wynn. I get that treatment all the time. Rich and the guys do a great job. I'm sure he'll be happy to hear your post. He already knows how I feel.

    Nice bunch of guys...
     
  3. darth550

    darth550 Six Time F1 World Champ
    Lifetime Rossa

    Jul 14, 2003
    61,116
    In front of you
    Full Name:
    BCHC
    #3 darth550, Apr 9, 2010
    They sound pro.... chupee should go there! LMAO! :D:D:D
     
  4. Vegas-Guy

    Vegas-Guy Formula 3

    Nov 25, 2007
    1,828
    Austin, TX
    Full Name:
    Reg
    #4 Vegas-Guy, Apr 10, 2010
    +1...:) I'm about 10 miles but... As a matter of fact I'll be there today! Not for anything on my car..:D But a tech session, they will be going over the history of the F1 trans.
     
  5. tazandjan

    tazandjan Three Time F1 World Champ
    Lifetime Rossa Owner

    Jul 19, 2008
    39,164
    Clarksville, Tennessee
    Full Name:
    Terry H Phillips
    #5 tazandjan, Apr 10, 2010
    I am going to LV next week for an F-111F reunion. Hope just to make the pilgramage to Wynn's. Can I get in showing my Ferrari's keys or do I need my FCA card, too?

    Taz
    Terry Phillips
     
  6. darth550

    darth550 Six Time F1 World Champ
    Lifetime Rossa

    Jul 14, 2003
    61,116
    In front of you
    Full Name:
    BCHC
    #6 darth550, Apr 10, 2010
    I had a cyclic stick fitted as a gearshift for an old car of mine....

    Cured the road rage nicely! :)
     
  7. ylshih

    ylshih Shogun Assassin
    Honorary Owner

    Mar 21, 2004
    20,413
    Northern CA
    Full Name:
    Yin
    #7 ylshih, Apr 10, 2010
    Didn't even need to bring my keys. They were good with an insurance card (about 2-3 years ago).
     
  8. Vegas-Guy

    Vegas-Guy Formula 3

    Nov 25, 2007
    1,828
    Austin, TX
    Full Name:
    Reg
    #8 Vegas-Guy, Apr 10, 2010
    +1 insurance card, key, or registration..:)
     
  9. tazandjan

    tazandjan Three Time F1 World Champ
    Lifetime Rossa Owner

    Jul 19, 2008
    39,164
    Clarksville, Tennessee
    Full Name:
    Terry H Phillips
    #9 tazandjan, Apr 10, 2010
    Great- I will take my keys. Somehow having three full sets of remotes is a real comfort, so no problem taking one out of state.

    Taz
    Terry Phillips
     
  10. wbklink

    wbklink F1 Rookie

    Sep 2, 2009
    3,420
    Los Angeles
    Full Name:
    Bill Karp
    #10 wbklink, Apr 13, 2010
    I just left there clutch starting slipping so I had them replace it.
    They are the best group of guys you can hope for when you find yourself in need..... will post pics of a bad bearing they found.
    Don't need your keys I'll PM you Richard's cell phone ....
    he said just give him a call.
    Bill
     
  11. wbklink

    wbklink F1 Rookie

    Sep 2, 2009
    3,420
    Los Angeles
    Full Name:
    Bill Karp
    #11 wbklink, Apr 13, 2010
    Last edited by a moderator: Sep 7, 2017
    was in vegas when clutch starting slipping so took it to Winn check out what they found.... lucky for me they didn't try to sell me a bell housing !
    got this from Rich:
    John the tech was determined that we were going to figure something out,
    Thanks again!

    Bill,
    see bell housing brg spun in bell housing, heavily scorring bell housing...as this part retails approx $8000, we wish to attempt to have it machined..
    pics 2-8 support this...pic#11-12 show finished product..note sleeve is now roll-pinned

    THANK YOU RICHARD AND ALL THE BOYS !!!!! (LAST PICTURE DOES NOT BELONG SORRY)
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  12. TheMayor

    TheMayor Ten Time F1 World Champ
    Rossa Subscribed

    Feb 11, 2008
    106,088
    Vegas baby
    #12 TheMayor, Apr 13, 2010
    Pics don't work as far as I can see.
     
  13. wbklink

    wbklink F1 Rookie

    Sep 2, 2009
    3,420
    Los Angeles
    Full Name:
    Bill Karp
    #13 wbklink, Apr 14, 2010
    Don't know what you mean....
    can't see em?
    bill
     
  14. widdlewade

    widdlewade Formula Junior

    Sep 24, 2004
    317
    Bay Area/NYC
    #14 widdlewade, Apr 14, 2010
    Can't see pics either...
     
  15. wbklink

    wbklink F1 Rookie

    Sep 2, 2009
    3,420
    Los Angeles
    Full Name:
    Bill Karp
    #15 wbklink, Apr 14, 2010
  16. Under PSI

    Under PSI F1 Rookie

    May 13, 2005
    4,240
    Phoenix
    Full Name:
    Jim
    #16 Under PSI, Apr 14, 2010
    I could see them fine.
     
  17. wbklink

    wbklink F1 Rookie

    Sep 2, 2009
    3,420
    Los Angeles
    Full Name:
    Bill Karp
    #17 wbklink, Apr 14, 2010
    That's kinda crazy..... some can see em and some can't.
     
  18. widdlewade

    widdlewade Formula Junior

    Sep 24, 2004
    317
    Bay Area/NYC
    #18 widdlewade, Apr 14, 2010
    Can't see them in the other post either. All i get are the red x's.
     
  19. vegas1

    vegas1 F1 Rookie

    Jul 28, 2004
    4,202
    Australia
    #19 vegas1, Apr 14, 2010
    I'll be there at Wynns next week. I assume I can just flash my Ferrari Club Australia membership card to gain entry. Can I look in the workshop as well, or am I only entitled entry to the showroom. Any special person I should ask for. Cheers.
     
  20. Vegas-Guy

    Vegas-Guy Formula 3

    Nov 25, 2007
    1,828
    Austin, TX
    Full Name:
    Reg
    #20 Vegas-Guy, Apr 14, 2010
    When you get to town let me know when your going and I'll get in touch with Rich (service manager)
     
  21. Vegas-Guy

    Vegas-Guy Formula 3

    Nov 25, 2007
    1,828
    Austin, TX
    Full Name:
    Reg
    #21 Vegas-Guy, Apr 14, 2010
    +1 I can't see them in either post..:(
     
  22. vegas1

    vegas1 F1 Rookie

    Jul 28, 2004
    4,202
    Australia
    #22 vegas1, Apr 15, 2010
    Shall do.
     
  23. switchcars

    switchcars Formula 3

    Jul 28, 2005
    2,223
    Full Name:
    Doug
    #23 switchcars, Apr 15, 2010
    +1 on praise for Wynn. I'm usually not a fan of factory authorized service, as back in the midwest/east coast we have a lot of crap, but the guys at Wynn do a great job.

    As far as access to the showroom.....with the exception of going for service, I never have a key or anything on me when I go....and I always talk my way in. It's fun :)
     
  24. lindsey

    lindsey Karting

    Sep 20, 2009
    79
    Henderson, NV
    Full Name:
    Lindsey Freeman
    #24 lindsey, Apr 15, 2010
    I have been in the car business professional for forty years and personally have been romancing Ferrari's for twenty Four. I have never seen the likes of a service facility
    Like Penske Wynn Ferrari. Rich and his staff are second to none for making you feel like you are in the right place for pampering you FCar. Please have a seat next to your car as we work on it, don't have time to stay as most of us don't they will email photos of progress.
    Kevin, John, Jose,Tavis and Robert are extremely talented Ferrari techs that do not put up with re dos.
    There fees and rates are reasonable (not the cheapest) you certainly get what you pay for and then allot more. Need a recommendation please contact me.
     
  25. wbklink

    wbklink F1 Rookie

    Sep 2, 2009
    3,420
    Los Angeles
    Full Name:
    Bill Karp
    #25 wbklink, Apr 15, 2010
    Last edited by a moderator: Sep 7, 2017
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