Beware [Euroquipe] Mechanic Shop - St. Charles, IL – [My Story]

I for one am glad Euroquipe posted Their side of the story.

 

+1

 

+2

 

Euroquipe: "Negative post’s that have recently slandered our business".
A consumer has full rights under Illinois statutes to share their experience, good or bad with other consumers and state their opinion. This is not constituted slander. Just state your side of the story and stop making false statements...

 

Euroquipe: "Negative post’s that have recently slandered our business".
A consumer has full rights under Illinois statutes to share their experience, good or bad with other consumers and state their opinion. This is not constituted slander. Just state your side of the story and stop making false statements...


You must not have been around when this slander was posted and had to be removed. An employee represents the business, so this was indeed Euroquipe's right to refute it.

"Slander is the oral communication of false statements that are harmful to a person's reputation. If the statements are proven to be true, it is a complete defense to a charge of slander. Oral opinions that don't contain statements of fact don't constitute slander. Slander is an act of communication that causes someone to be shamed, ridiculed, held in contempt, lowered in the estimation of the community, or to lose employment status or earnings or otherwise suffer a damaged reputation. Slander is a subcategory of defamation.

The basic elements of a claim of slander include;

a defamatory statement;
published to third parties; and
which the speaker or publisher knew or should have known was false.
Slander is primarily covered under state law, but is subject to First Amendment guarantees of free speech. The scope of constitutional protection extends to statements of opinion on matters of public concern that do not contain or imply a provable factual assertion. If the slander unjustly accused you of a crime or reflected on your profession, the court or jury can assess the damages. For other types of slander you generally must prove some actual damage to be able to recover.

Slander of title is a common law tort involving a disparaging remark regarding ownership of property. It affects the owner's ability to transfer the property, resulting in a monetary loss."

 

I have my car at euroquipe currently. Although I went in for a fluid service and maintenance eval, they did find a few small things with the car that needed to be done. The most pressing or the largest was not good news, but required new radiators since both sides are seeping. They called me prior to doing anything, explained the situation. They removed them, sent them out for an outside shop to look at and they also determined that although they may be salvaged, that the risk was not good to continue use in their current condition. They have since made calls to other shops, to have more than one bid to replace or repair the radiators. After a non successful repair attempt was done at another outside shop, we together decided to go the route of new radiators. The guys at the shop did their shopping around Found both traditional brass/copper and aluminum racing radiators, that in the end have saved me about $5,000.00 at least in OEM radiator costs and I am getting a much better TIG welded product with a warranty. I appreciate all the footwork they did in helping me find the most cost effective way of dealing with my problem, not necessarily the cheapest, but one that will work for the long term. This is my first dealing with euroquipe, and although the first call about my car wasnt the best news I was looking for, I do feel that the car and the customer are being treated fairly here.
Nd.

 

What was written by you (and removed) about the Euroquipe technician was textbook slander.

The internet is a powerful thing. Yes, you can air your complaints to others. You are also capable of hurting a business and people's careers if you get carried away.

 

Both parties had their say,this thread is closed.