I just had a very annoying experience with my dealer while buying a new Ferrari. I canceled the order. I also had terrible experience related to the service for my Cali T there. I'm quite unhappy with the situation and wanted to get your feedback. So I don't want to make any business with this dealer in the future. However, I see I'm a bit locked to them since they will be doing the annual maintenance of my current car. How does it work with the Ferrari's business model when it comes to escalations with problems with a dealer, What is the right way to approach this? Is it possible to change the dealer? Are there any negative things I should avoid? There is another dealer about 40mins drive but has much less google reviews, so I'm assuming a smaller one. How many ferraris does a dealer sell annually roughly? E.g. a dealer which has about 100 google reviews (just to give a basic estimate about its popularity) vs a dealer with 25 reviews.