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Factory production photos

Discussion in 'California/Portofino/Roma' started by vjd3, Aug 7, 2019.

  1. vjd3

    vjd3 Formula 3
    Rossa Subscribed Owner

    Jun 3, 2005
    2,058
    Massachusetts
    Full Name:
    Vic
    I don't know how many of you have registered your cars with my.ferrari.com but when I did I was surprised to find that I could see the factory production photos that are typically sent to the original owner during the build process.

    You can also keep track of your warranty coverage and scheduled maintenance coverage, see when the car has been to the dealer for service, get a list of factory options, etc. The site is very slow lately, but kind of cool to see her being built on the line.

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  3. energy88

    energy88 F1 World Champ
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    Jan 21, 2012
    15,302
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    John
    I've always wondered if some of the early photos when the body shell is still in primer aren't just generic photos?
     
  4. Mizio

    Mizio Rookie

    Aug 27, 2017
    42
    New Jersey
    Full Name:
    Maurizio
    I have found out the same with my CPO California T. Very cool site...when it works. Slow and sluggish, not exactly what you would expect on a Ferrari . I was reassured by the site administrator that it will be fixed shortly.


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  5. Fireman1291

    Fireman1291 Formula Junior

    Oct 30, 2017
    619
    Tampa, FL
    Full Name:
    Adam
    I've yet to ever be able to log in and see anything… ever. I registered, crash, reset pass, crash, crash GARBAGE. They need to get their **** together.
     
  6. Mizio

    Mizio Rookie

    Aug 27, 2017
    42
    New Jersey
    Full Name:
    Maurizio
    Agree. Access to the site stinks but when you are in, it’s cool. It is down now so don’t waste your time. I had to contact the administrator at customerservice@owners.ferrari.com to get access through a new account/password. At least, they are responsive, and helpful. Hope it helps.


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  8. Fireman1291

    Fireman1291 Formula Junior

    Oct 30, 2017
    619
    Tampa, FL
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    Adam
    So I emailed them and they could not find my original account under the email I used. Fine, so I set up a new one with another email and entered my VIN, etc and when I went to login it says "Your credentials are no longer valid" and kicks me out.

    If I find out they black listed me because I've posted gun pics with my car on Instagram I'm ****ing selling this car and moving brands….
     
  9. Horsin'around

    Horsin'around Karting

    Jun 14, 2017
    155
    I have been getting the same thing the past 2 weeks.

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  10. Randy R

    Randy R Formula Junior
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    Jul 23, 2011
    290
    SF Bay Area
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    '14 Cal 30 TDF/Tan
    I'm able to login, but I can't seem to find photos of my car. I see the service history, options, etc...
     
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  11. AlfistaPortoghese

    AlfistaPortoghese Moderator
    Moderator

    Mar 18, 2014
    3,759
    Europe, but not by much.
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    Nuno
    Same here. I’m the car’s second owner. Service history, equipment, all is there except production pictures... I’d love to get my hands on those :(

    Should we email Ferrari? Or ask our dealer?

    Kind regards,

    Nuno.
     
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  13. Mizio

    Mizio Rookie

    Aug 27, 2017
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    Maurizio
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  14. Randy R

    Randy R Formula Junior
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    Jul 23, 2011
    290
    SF Bay Area
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    '14 Cal 30 TDF/Tan
  15. Chizz

    Chizz Formula Junior

    May 21, 2017
    318
    Atlanta
    Why is my site totally in Italian? Where do I change to English?
     
  16. tomc

    tomc Two Time F1 World Champ

    Apr 13, 2014
    22,323
    DFW, Texas
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    Tom C
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    I would think on the profile page where you indicate the language that you speak, it'd be smart enough to put 2+2 together and come to with the correct default language. Mine seems to have changed to Italiano! On the bright side, I was able to update my occupation to artist/celebrity!

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    I got this "sorry Charlie" message when I tried to update something else. Aspetta?!? What the heck. Who programmed this debacle of a website, my grandmother?!?

    Crazy...T
     
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  17. tommygun64

    tommygun64 Karting

    Mar 24, 2018
    66
    Europe
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    A.
    No, it is not in the native and communication language setting!
    It is the top right corner icon that indicates your country.
    Myself, I had to choose Europe->International to get English, otherwise if I choose the country I live in it uses the local language.
    I guess for the US it won't be a problem.

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  18. Carnut

    Carnut F1 Rookie
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    Nov 3, 2003
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    I guess things have changed they used to give out hard cover books, I think I still have mine from my gearshift 430 coupe.
     
  19. Mizio

    Mizio Rookie

    Aug 27, 2017
    42
    New Jersey
    Full Name:
    Maurizio
    They have now uploaded the manual. Good to have it handy on your phone should you need it.


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  20. mlcor

    mlcor Karting
    Silver Subscribed

    Jul 21, 2018
    186
    #17 mlcor, Aug 9, 2019
    Last edited: Aug 9, 2019
    I can no longer access the site on my phone or laptop, when I try to log in, I get an error saying "too many re-directs."

    This sucks for many reasons, especially since I'd like to download the Portofino manual to my phone. Anyone have a link for that?

    EDIT: I can access the site if I use Chrome instead of Safari. However, when I try to download the manual I get a "page doesn't exist" error, so I guess it's not really there...
     
  21. Mizio

    Mizio Rookie

    Aug 27, 2017
    42
    New Jersey
    Full Name:
    Maurizio
    I had the same error message on my iPhone/iPad. Just go to Settings>Safari and clear history. It’s a pain but it worked for me. I already complained with the administrator that it is ludicrous that a Ferrari website is so slow and buggy. Luckily, their cars do not suffer from the same issues . They said that they are currently working to fix it.


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  22. mlcor

    mlcor Karting
    Silver Subscribed

    Jul 21, 2018
    186
    That's good to know, but the main reason I'd want to get on the site right now (since I've already got my car) is to have the download of the manual, and the link for that doesn't work...
     
  23. AlfistaPortoghese

    AlfistaPortoghese Moderator
    Moderator

    Mar 18, 2014
    3,759
    Europe, but not by much.
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    Nuno
    Thank you for sharing, Maurizio.

    I will write an e-mail to customer service.

    Kind regards,

    Nuno.
     
  24. vjd3

    vjd3 Formula 3
    Rossa Subscribed Owner

    Jun 3, 2005
    2,058
    Massachusetts
    Full Name:
    Vic
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  25. mlcor

    mlcor Karting
    Silver Subscribed

    Jul 21, 2018
    186
    Unfortunately the link for the Portofino manual (as opposed to the Cali) doesn’t work.
     
  26. Fireman1291

    Fireman1291 Formula Junior

    Oct 30, 2017
    619
    Tampa, FL
    Full Name:
    Adam
    ok so after 5 back and forth emails I'm finally in. They had to set the account up for me with info given to them via email. PITA but I'm in….. BUT…everything is in Italian LOL. Email 6 in bound lol.
     
  27. Tito1969

    Tito1969 Rookie

    May 19, 2019
    43
    Full Name:
    Tito Kabir
    Where is the link to production photos ?
     
  28. tommygun64

    tommygun64 Karting

    Mar 24, 2018
    66
    Europe
    Full Name:
    A.
    #25 tommygun64, Oct 2, 2019
    Last edited: Oct 2, 2019
    The link appears there in the www.my-new.ferrari.com menu, as long as the production has started.
    For me it appeared yesterday but initially did not work.
    Today I received the e-mail and then it started working and showed me the 1st photo (really happy :) )
    True to the glitchy nature of the site, the download button does not work. I can only see the photo like that for now.
    What I also do not know is where or how I can see the production code that denotes the stage of production.
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