Does anyone know what the procedure is for training / informing professional ferrari mechanics? For example, is there a set of manuals/workshop procedures in the factory, or available to agents, which is not accessible to the customers such as ourselves? Is there somewhere an independent description by Chat-people of what knowledge is contained in which manuals? I notice that at least the following list of manuals contains information useful for the 308 QV (my interest.. ;-) 308 GTS/GTB Parts Cataloge 308 GT4 Workshop Manual 308 QV/328 GTS/GTB Workshop Manual 308 QV Owners Manual 328 Owners Manual 328 GTS/GTB Technical Spec Service Bulletin Index 365 GT4/2+2 Service Handbook 328 GTS/GTB Wiring Diagram However, are there any other manuals relevant to the 308 QV? In particular, does the Mondial 8 / Mondial QV manual contribute any additional information? Finally, where can one obtain the mondial 8 / mondial qv manual, preferably as cd or download?
I've never heard a complete description, however my impression is that whenever a new model comes out, one or more of the dealer's mechanics is sent to a multi-day seminar on it taught by a 'factory' training person. He then comes back & passes the knowledge on to the rest of the shop. I've occasionally seen looseleaf notebooks on eBAY that seem to be factory seminar handouts w/notes. The primary dealer documentation are the workshop & parts manuals such as those you listed. BTW, my understanding is that those manuals were originally only available to dealer personnel. It's only been in the last 3 or 4 years that .PDF files of the 3x8 manuals became available on the Internet. Before that they were almost impossible to come by unless you had a dealer tech buddy who'd bring a copy home & watch you while you made a photocopy. The engine & trans sections of the Mondial manuals are very relevant to the corresponding 308GTS/GTB models. Often the Mondial manuals have additional drawings, or text that adds some insight an area. Also the translators were different so the text can sometimes be helpful. Your list made me think you were familiar with Steve Jenkins private ;^) document collection: http://ferrari.jenkins.org/books/ However, it also has a Mondial SPC which you don't seem to have. I don't know of a source for the Mondial WSMs other than eBAY & places like FerrariBooks: http://ferraribooks.com/home
thanks verell my collection comes from a combination of the jenkins site, and some cd's purchased at ebay. I had missed the mondial parts manual. But have that now... I'll begin searching for the mondial WSM its interesting that the Ferrari agencies can survive in the electronic age, using apprenticeship / word-of-mouth exchange of information!
Oh, yes, almost forgot: Somewhere in the late '90s Ferrari started putting out their service info on CDs. I haven't seen one so I don't know how detailed they are. I believe the CDs require a key code to be read, but this is hearsay. Haven't heard how the CDs relate to other training, etc. However, my impression is that Ferrari's dealer network in general is pretty old school conservative & slow to change.