Got thrown out of Ferrari Dealer.

I dont think the GM makes as money much as you think? He is an employee of the dealership. The GM generally has no financial interest or ownership.


The problem is that I am sure this dealership gets a lot of "bullsh!tters". People walk in "yeah, I was thinking of upgrading my Enzo when the next one comes in". blah, blah, blah. all BS. all day long.

Also, since they will not sell you a new car unless you live in the area, 98% of the shoppers are just wasting their time. If this guy had the inventory, he would have kissed every millimeter of your *******. But his hands are tied. It is no excuse to be ******, but he probably doesnt feel good

It appears Noel lives in Chicago, right? Vegas won't sell to him. If Vegas sells him a car, how are they going to make $$ off the service in Chicago? Sorry, Noel, you should never be treat you so poorly, i agree. f*ck those guys. But remember you were wasting their time, too, unless you live in Vegas. You wont ever buy a F430 from them new. Never.

Next time if you want to waste their time, walk in "hey... i live in here in Vegas, I missed your opening because you get too many gawkers here. I can't stand those crowds. What were you guys thinking? how can you run a business like this when people waste your time? Anyways, I was thinking of selling my 360 CS. I already got 5000 miles on it, so it is time to go. can i consign it with you and get on the list for a 430? Or if you can get me a 430 coupe right now and in 3 months I will trade it in for a 430 Spider. In return i would be interested in buying that 612 you have there, can you get it in a different color? actually, you know what that color is fine. also, the clutch on my 575 is out, i should make an appointment to bring it in.". then you can waste their time for hours and get even.

 

I would bet that a GM of a Ferrari dealership makes a good bit of money, especially one as high profile as this one...If he is making 100K, he could probably afford almost every car in there barr the Enzo, if he truly desired....I love your idea about wasting their time. An absolutely great idea! Now thats the way to get even!

 

Thats pretty much bull****! I can't believe that the GM of a Ferrari dealer would treat a potential customer like that. Even if they couldn't sell you a car. There is no reason to be belittled.
I would have expected that he would have at least told you that it couldnt be done because they didnt have or because you were from out of town.
Wich brings me to my next point: Why would they put a dealer inside a casino in Vegas if they can't sell to tourists. Kinda defeats the point, don't you think?
Hey i have an idea. Let's open a business where 99% of the people coming in can't buy anything cause they are from out of town. Sounds like a brilliant idea!

I would have told that guy to F$%& himself too!

 

I still scratch my head when stories upon stories come up when it comes to buying new F-cars.

I don't believe anyone should be treated with rude comments and physical force. Be human...act human....get treated as a human. Write a letter to the owner and express your displeasure, his embarassment, and yours. If he doesn't respond...send it up the ladder.

As for those who complain about Ferrari sales and service....

understand the game. Ferrari is a business and consitent sales to consistent buyers is the game. Want a new Ferrari ??? Buy a used one from your local dealer, become part of the Ferrari familiy, trade it in when finished, buy another used one, put your name on the list for a new one at the same time, when the new one arrives, trade the used one back in. You are now in the game.

know the game..play the game... It is not that hard. Accept it and you won't be disgruntled. I agree with this method. This is why Ferrari is still so strong.

Want something now....buy a Porsche, Lambo, Aston, etc.

Ferrari has it right and so do the dealers. Put yourself in the owner's shoes. I would do the same thing. (Minus the bouncer trick).

 

Since we were not present its hard to say what exactly happened.

But the facts are Penske-Wynn Ferrari has been very gracious to all Ferrari owners in Las Vegas, offering special discounts and private events to registered Ferrarti owners in Nevada and participant owners in the local Ferrari club, they have gone overboard in this regard. They are trying very hard to develop relationships with the local owners, Mr. Penske has also been personally present and involved in these events as well, the agreement with Ferrari is to sell locally and those they have a relationship with, as a new dealer why would they even remotely entertain violating the agreement for anyone?

 

This makes the good point that it makes no sense to condemn the entire dealership just for (possibly) one guy's bad attitude. Penske also owns F of central jersey which is a class act all the way - a great, great place. So, think what you want about this incident, but don't condemn the organization.

 

I think everyone here wrote very thoughtful reasons as to their feelings but I'd like to point out one main factor.

The world we live in is just becoming rude, you can get bad treatment trying to buy gas, your girl a diamond...Which makes me remember what happened when I was checking a watch my wife liked.

Anyway something slipped several years ago and I noticed people becoming more rude. I run into enough nice ones that it evens out. We, they, us, them, we don't even answer the phone unless a machine gets it first. Money is it God?

 

There's no such thing as bad publicity. We're still talking/thinking about the dealership, and it has it's own thread on a popular worldwide forum dedicated to the very thing that they sell.

Marketing takes some weird shapes sometimes- I had a position where I was encouraged to be both rude and arbitrary turn people away to continue the 'exclusivity' factor, and it worked.

C.

 

Yes there is.

And it's very evident in this tread as no one of the participants going to deal with this dealership IMO.

 

Dealerships with rude & inattentive salespeople will continue to sell automobiles.

How many participants in this thread will pony up the $10 entry fee just to take a stab at one of the sales associates based on reading the above account? I'd wager it's more than would avoid the dealership altogether. Assuming you had the means and the desire, you're telling me you'd pass up a deal on that black Enzo if it went up for sale?

Yeah, right.

C.

 

I doubt 100K per year is enough money to buy any new Ferrari.

 

I agree. While someone could afford it if they really, really wanted it (i think you can lease these things for $2.5-3k/mo), realistically a new Ferrari will cost you $50k (depreciation/taxes/etc) for first year of ownership.

Half your gross income spent on a car? possible, but unlikely.

 

WOW! that was alot to read! Been reading this thread for about 45minutes...and Ill throw in my .02

A car dealer with a good attitude is the best dealer. I am now 21 years old and will own an F-Car sometime. I frequently visit dealers ect and started my own detail shop doing such high end cars as Ferrari's ect. I have the cards of dealers who treat me right, and when my time comes to buy one, you can bet I will look them up.

I am a flooring installer as of right now, and my boss has a saying...."If I treat you right now, do a good job, and back up my work, I can sell you more floors in 10 years" and he is exactly right, we had a customer from 6 years ago call and need something new.

I have gone into a *cough* p0car dealer *cough* and gotton 0 respect or help. I showed up the next day in a 02 X50 Turbo and got the attention of bout everyone in the place.

when it all comes down to it, treat people how you would want to be treated. thats all ther eis too it

 

I would file a written complaint with Ferrari North America. It may not do you any good, but you never know.

 

Your looking at it from convention wisdom. Many people that buy these cars use very unconventional ways...What about taking out a 200K home equity loan (how hard is that to do with the way housing pricing have gone up). Now your talking about $1500-$2000 car payment a month...or if he sold that house and moved into one that was 200k less...Usually people with 100k have assets, many of which might have that much in the bank. If he is a GM, I bet he is probably a little older, with a nest egg saved up over the years...but who knows, this is all speculation...but remember there is a little children's story "The little engine that could"....it was written for a reason.

 

Thats funny.

100k income buys a new ferrari?

perhaps if you live in it?

 

A person making a $100k a year has no business buying a Ferrari. At that income level he will be much better off with a Corvette IMHO.

 

How about a person that makes $100k a year can spend it on whatever he wants, EVEN if it is a Ferrari.

 

You are supposed to have a little smiley face after that Frank

You can't really believe that Frank. Come on I know you love the 12cyl but remember where you started with the 8cyl.

 

to the original poster:

if you previously owned a F355 spider, and now own a 360 spider. i would have assumed that you already know how the f-car buying program works. no???

why would vegas ferrari sell a car to you if you are not a customer of theirs and do not live in/around the area? everyone knows those cars worth 75-100k more right now once you get your hands on one and flip it.

 

I didn't know you had a HO. LOL

 

Just out of interest has anyone from Wynn Penske Ferrari chimed in on this post? Anyone from Penske's organization at all?

They were certainly actively posting prior to their grand opening, looking for personnel.

 

I was thinking the same thing...You would think with the amount of posts that they know this thread exists? Maybe not? Anyone know if they know or not...or if they care?

 

People, People, Yes, someone knows about this thread and probably looked to see if it was true. That very salesman probably knows about this thread and someone in Italy too...but...do they care? And why should they? We are a small part of a large world and the Vegas dealership is in a large money market but is really not there to sell cars as much as spread the name around to future buyers no matter what age...oh yeah and add to the mystique. Even if they never sell another car everyone that walks by the place feels some emotion, some stirring of the soul and secretly wants to buy one for themselves or their kids.
Lets face it some people get off on hearing a story like this and went there and bought a car, if those cars are for sale.

Rude is in, somebody wants their but waxed by someone else's lips.
Somebody wants their but wiped with somebody else's paper with them doing the wiping. We don't live in a too good shoey world...but do we like to think so?
In closing this site has few readers and viewers according to ownership records. So what do you think. My wife and I plan on stopping in Vegas this year or early next. I'll stop in there and slap that guy across the face with a wad of cash and walk out. If we are really feeling good I'll hand the wad to my wife and have her toss it in the air and then walk out.

You all are thinking he wouldn't do that.
Yes I would, and if I remember and still care @ the time I just might.

 

When Wynn built the Bellagio he wanted a dress code, i.e .no walk-ins from the Strip...only people with money and class.

I don't think Wynn tolerates mear millionaires too well. This is a man who will make more $$ than a fleet of new Ferrari's cost in less time than it takes me to type this.

You don't have to spend much time on the Vegas Strip to figure out what kind riff-raff must try to wonder into that dealership. After you hear your 90th low-life that day talk BS you're gonna have a short fuse, and unfortunatly 'real' customers sometimes get the brunt of a salesman's temper.

P.S. Ferrari of Denver, as mentioned earlier - are great folks!