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Help, please. How to remove Norton AV?

Discussion in 'Other Off Topic Forum' started by neilmac, Nov 24, 2007.

  1. neilmac

    neilmac Formula 3

    Apr 18, 2005
    1,251
    Oakville, Ont.
    Full Name:
    Neil
    Good day, all.

    I'm trying to remove Norton Anti-Virus from my PC, but I can't seem to do it.

    Running Windows 2000, tried the My Computer>Add/Remove Programs, click on Norton and.......nothing.

    Is there some secret chant I need to intone while doing this?

    Thanks!

    Neil
     
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  3. Bryan

    Bryan Formula 3

    Search 'uninstall' on symantec.com
     
  4. Mule

    Mule F1 Rookie
    Rossa Subscribed Owner

    Jun 25, 2003
    3,529
    Alaska
    Full Name:
    Mule
    I did this once under the uninstall directions under the Symantec website. Sort of in-depth. You really need to have everything else (programs, screen saver, etc) turned off. After you have done that, search your hard drive for remaining folders from NAV. I found two, since the uninstall does not get everything. One contained the subscription info. Funny, when I re-installed it, the subscription was reset to another year.

    A Google search will find a lot of discussion boards on how to do it, but stick with the official version.
     
  5. neilmac

    neilmac Formula 3

    Apr 18, 2005
    1,251
    Oakville, Ont.
    Full Name:
    Neil
    Thank you both. I had tried the symantec website, but it didn't like me very much since I'm a dedicated Mozilla user.

    Once I used IE, got on to the proper area no problem. The download fix did not take, so ended up livechatting with a helpful gentleman in India who uninstalled it from there for me. Problem solved.

    Thanks again,

    Neil
     
  6. Whisky

    Whisky F1 World Champ
    Silver Subscribed

    Jan 27, 2006
    18,538
    Upper Great Plains aka Nebraska
    Full Name:
    The original Fernando
    Get familiar with the Windows Registry, then go looking for it.
     
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  8. Wade

    Wade Three Time F1 World Champ
    Rossa Subscribed Owner

    Mar 31, 2006
    32,194
    East Central, FL
    Full Name:
    Wade O.
    Try rebooting into Safe Mode and do the uninstall through "Add/Remove Programs". In normal mode one or two (or more) of Norton's services are still running which prevents removing the program. After that do like Whisky said by deleting the registry entries associated with Norton AV (Warning about the registry; it's not for the inexperienced or uninformed).
     
  9. REMIX

    REMIX Two Time F1 World Champ
    Silver Subscribed

    Isn't there a removal tool? I used that once and it worked great.

    RMX
     
  10. bonedoc

    bonedoc Karting

    Jul 31, 2004
    201
    i think the first thing you need to do is remove windows.
     
  11. Enzo

    Enzo F1 Rookie

    Feb 14, 2002
    4,088
    MinneSOta
    Full Name:
    Pat Pasqualini
    do a search for "nonav" it is their tool to remove their program.
     
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