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Hill Engineering - Shopping cart problems

Discussion in 'Ferrari Discussion (not model specific)' started by 348paul, Nov 6, 2003.

  1. 348paul

    348paul Formula 3

    Dec 27, 2002
    1,098
    Kent - UK
    Full Name:
    Paul Hill
    We apparently have been having problems with our credit card company "Worldpay" where there is a problem with the transactions that are made via credit card (Paypal is not affected). Whilst looking thought the shopping cart log it seems that there were approx 10 orders in the last 48 hours that never made it through. All I can do is apologise for the inconvenience that this has caused.

    Thanks to Brother Bruce for letting me know about the problem in the first place. :)

    Many thanks

    Paul
    www.hill-engineering.co.uk


    (Worldpay have issued this email.)



    <<<Dear Customer,


    WORLDPAY SYSTEM STATUS At 14.45 GMT 6th November

    The WorldPay payment and administration systems are working,
    safe and secure, but access to them is intermittent.

    Many of you will find that the systems are running normally once
    again. However, though many of the measures we put in place
    yesterday are working, the "denial of service" attack is being
    sustained and still limiting availability of our systems, hence
    the service is intermittent.

    For the latest information please see our support site at:
    http://support.worldpay.com

    We are continuing to execute our contingency plans and to move
    to full restoration of the service but cannot at this point in
    time predict when all customers will have the service restored
    without further interruption.

    We apologize unreservedly for the inconvenience caused by this
    incident. We are doing everything that is possible to restore a
    full service as soon as is possible. Please also accept our
    apology for the rate of our communications - our mail systems
    have also been limited by the attack.

    PLEASE NOTE: although we have been subject to a
    "denial-of-service" attack, the integrity and security of our
    systems and data is in no way compromised. As other major
    companies have experienced recently, this type of attack is
    difficult to eliminate quickly. We are doing everything that
    we can to restore a full service.

    We apologize unreservedly for the inconvenience caused by this
    incident.


    Thank you


    Howard Wallington
    Customer Services Director
    WorldPay>>>
     
  2. BWS550

    BWS550 Wants to be a mod

    Apr 1, 2002
    8,933
    NEW JERSEY
    Full Name:
    BRUCE WELLINGTON
    NO PROBLEM ,

    I HOPE YOUR PROBLEM IS FIXED...AND YOU CAN CONTINUE PAUL TO ROCK.

    BRUCE
     

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