Lake Forest Sportscars

I used to go into LFSC when I was in high school...and therefore obviously NOT a customer (or related to one), everyone there was and is always very cool to me.

...highly recommend them.

 

I originally had a great experience with LFSC as well. The first time I was there, I came with a friend looking to buy an Aston Martin. I wasn't shopping for any car and even told the sales person that I wasn't in the market. She said never mind and handed me the keys for a test drive anyway. I was very impressed.

I always liked dealing with the sales staff there. Cassie, Dan, Tyler were all gracious and non-car dealer like. Big thumbs up.

Their service department on the other hand was always terrible. While I was still buying cars there, I would constantly have trouble getting things done and cars that were supposedly ready for pickup turned out to have glaring faults and omissions. Several friends who've bought cars from them had the same story. Astons that had to be taken in 4 times for the same issue. Ferraris with real issues that were downplayed or tried ignored.

For me it all culminated in the massive blow-up as detailed at http://ferrarichat.com/forum/showthread.php?t=225357. So obviously I have an axe to grind from my terrible personal experience, but it certainly doesn't stand alone.

The grander point is that selecting a dealership should be a two-part decision: 1) Do I like the sales people I have to deal with and 2) can I trust their service department to take care of me. LFSC regularly scores highly on number 1, but then blow it on number 2. Unfortunately, you'll rarely learn about this until it's your car that is having issues and you're left out to dry. By then a great sales experience quickly fades from memory.

Buyer beware.

 

By now everyone here knows your opinion of LFSC,bad experience with them seems to be exclusive to you only though as I don't recall anyone else having such trouble as you did.
I am sorry you had such a bad experience but you really don't need to remind everyone about it in EVERY post you make that has anything to do with Chicago market or LFSC in particular.
The thread starter had a fun weekend and wants to share it,let's not try to spoil it.

 

Been out of town for a bit, or would still shop there. Quick story ... circa 87-88 - 328's running like a champ, hear a subtle snap behind me, check the gauges and the water temp. pegs. Shut it off - call LFSC, they're about to close (it's a Saturday). They send a flatbed and wait for the car. Forgot the precise ailment, but not a small one. Car's off warranty (just - think you only got a year then?) but because it was a bolt that snapped (faulty part) that caused the issue, LFSC consulted w/FNA and the car was repaired gratis. Detailed, too. Didn't have to do that, glad they did.

 

Glad to hear! Everyone there is fantastic. I was there today. I might have just missed you. I was there around 11 looking at the new Carbon Black Edition DBS
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This is exactly why I keep bringing it up. After I wrote the original post, I had lots of people PM'ing me directly or in-person about their similar bad experiences. But those stories are very rarely told in public, so all you get to see is the cherry-go-around. That's obviously not the full story.

I'm still out the $40,000 or so the LFSC ordeal cost me. The bad PR debt is far from paid off, but I'll be sure to keep extracting payment whenever the opportunity offers it whether online or in-person.

All that said, I really am happy that he got a great showing of some pretty cars and the sales people didn't treat him badly because he was young or because of the clothe he was wearing. LFSC has always been good about that. Cheers!

 

Your personal problem with LFSC is just that ,"personal".
You've had plenty of uninterrupted opportunity to inform everyone here about it but I am sorry to inform you that you will not be allowed to use this Forum to extract your vendetta against that dealer indefinitely.
You've had your say and now let's move on,shall we?

 

... would add that I came to pick-up the car fully expecting to assume the position. Though LFSC had taken it upon itself to contact FNA on behalf of this customer. An "N/C" on the bill was a pleasant surprise indeed. Jerry Corsini was the tech (not sure if he's still there) - and the car always stayed true to any service performed.

 

I was there a few days ago.
I'd steal that 246 GT they had in a heart beat!

 

With all due respect to the moderator, many here may not know that it's not all as rosy as it seems dealing with the outfit in question. There and now, it's not a bad thing to remind the unscrupulous before they deal with a retail facility like this. Im mean it's like not like a Kia is what's being sold or serviced there. I think the consumer deserves to hear all stories, good or bad. I too had a terrible experience there. Amazingly, they left me out to dry. They lost a client for life! I have spend about $1.2M on cars after that dealing with other outfits, so you do the math...

Geno.

 

I have no problem with anyone reporting his bad experience with one dealer or another.
I just don't want to see this Forum turned into a tool for waging a personal vendetta against one particular dealer that overall is well respected in our community.
Constant rehashing and repeated posting of a link to the same story that allegedly happened quite some time ago is just that,a personal vendetta.
Webster132's words:
"The bad PR debt is far from paid off, but I'll be sure to keep extracting payment whenever the opportunity offers it whether online or in-person."

 

That's exactly the problem. Whenever a thread comes up that's all rah-rah these guys are great, that's the latest impression that's made. Someone new to the community would come in, see that, and conclude that all is well.

This is similar to the problems that has come up with Luxury Motors that also has a shady past. Someone posts "hey, I was in there looking at car X.. place looked great!". Now if you had a terrible experience with LM, wouldn't you want to share that? Even though there might have been LM threads in the past?

Geno, glad to hear that you too took the consequence of your bad experience and took your dollars somewhere else. As a consumer that's the best you can do. Spend elsewhere and warn others.

 

Always been treated very well when I go there, even though I'm not yet in the market to purchase. Big thumbs up to everyone who works there.

A little off topic, anyone going to the F1 viewing party there on Sunday for Australia?

 

I personally have never purchased or even visited LFSC. But I have had discussions with various members of this forum privately who have been less than happy with its owner and management. The stories i have heard are from well known members and owners who have had a long love hate relationship with LFSC. They have never aired these stories publically and any information passed on to me was to be held in confidence. Anyone who is considering buying and servicing a ferrari from any dealership should be able to hear both the good and the bad. Newer members of this forum unfamiliar with the search options may not find everything they need to know. So refreshing topics from time to time that give equal balance to the pros and cons of dealing with any dealership are important. That being said kicking the same dog over and over becomes boring and malicious over time. Any buyer should do his homework and investigate any dealership he plans on doing businss with.

 

4 years ago I purchased from LFSC a 1987 328 GTS, dealth with Adam Mancuso, nothing but a great experience, from pick me up at the airport to the shipping of the car!!!! First class!!!!!

 

Thank you.

 

I want to hear Webster's story.

 

Hi,

It's all explained in the link he posted here.

 

And please keep in mind there are two sides to everything.

 

Stick to the original thread,at least please respect Bounty's wish as original poster.
There is no place in this thread for rehashing any other old stories, if anyone attempts to do so I will just remove completely any old links and close this discussion.
Enough is enough....

 

Who do you think you are anyway? The King of conversation? Lay off already. Jeez.

 

\/\/o\/\/

Who's the one with the vendetta?