Problems getting parts for California

Discussion in 'California/Portofino' started by Fasthufi, Mar 4, 2013.

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  1. Fasthufi

    Fasthufi Rookie
    Rossa Subscribed

    Oct 2, 2012
    17
    Germany
    Greeting from Germany,

    my California got a hit in the rear and the trunk lid had a cut so it must be replaced.
    The problem here in Germany is that I am waiting now for3 weeks to get this part and Ferraris can not deliver this part or can tell me when it will be available. Come on - this is a car still in production, not a rare vintgage Ferrari.
    How is the experience with getting spare parts in the US?
    I never had such problems with my other cars (Maserati, Jaguar, BMW).
    I know that all the big companies don´t have huge spare parts facilities any more but the y should at least be able to give me a quote when the can send the trunk lid.
    Or did they stop producing the California because of low demand ;-) ?

    I wrote this to get rid of my frustration, spring is arriving and I am now without the Cali.
    So I have to take the old SS 100, it is probably easier to get spare parts for the old Jag.

    Cheers,

    Guenter
     
  2. andres de paul

    Dec 29, 2012
    38
    Paris
    Gunter, I dont Know how Ferrari is working in the USA , but in Spain is week to week. You request a piece and to the following week you have appointment.

    Good Luck.

    Paul.
     
  3. mtarvydas

    mtarvydas Formula Junior
    Silver Subscribed

    Oct 26, 2011
    701
    On the Mountain
    Full Name:
    Martin Tarvydas
    No idea if this applies but some parts are sized and then matched to your VIN. I changed my center console to a Carbon Fibre one and it took 6 weeks as it had to be matched to my car's exact specs. I assume this is part of a hand crafted car.

    But boy, that sounds like a very expensive insurance repair. I hope you have depreciated value coverage.
     
  4. LARRYH

    LARRYH F1 Rookie
    Rossa Subscribed Owner

    Jun 3, 2011
    3,700
    virginia usa
    While I have not had issue with my california , I do know that my friend rear ended a car in his new 458 and the entire front sheet metal was replaced along with most of the front sub frame . He was told that Ferrari would only supply parts to this car if he used one of three Ferrari approved body shops in the USA (i assume since it was under warranty ) so once it was sent to the approved shop the car was completed and returned to him in about 4 weeks . This was in the usa . THe parts came in almost within days and he was given weekly updates with pictures which he showed me . I was very surprised to see the level of work done to the car, how quickly the parts were supplied. I asked him to check the car fax and the accident did show up.
    LarryH
     
  5. Fasthufi

    Fasthufi Rookie
    Rossa Subscribed

    Oct 2, 2012
    17
    Germany
    Hi,

    I don´t have a problem with the accident. The insurance of the car that ran into my Cali will pay for everything including the compensation for the lower value.
    The problem I have is with Ferrari itself. They cannot provide body parts for the California. They don´t even tell when they could be available.
    It would be not such a problem if Ferrari can tell me the parts will be available in three or four weeks but they don´t even know this or cannot give this information.
    This is a car still in production so there should be spare parts available.
    So drive careful with your Ferrraris. If there is an accident you will probably get no parts for a long time.

    Cheers,

    Guenter
     
  6. Bullfighter

    Bullfighter Two Time F1 World Champ
    Silver Subscribed Owner

    Jan 26, 2005
    20,675
    Pepper Pike
    Full Name:
    Jon
    The panels for these cars are stamped out in quantity like any modern car produced in the thousands. Ferrari stopped hand-shaping body panels around the time the 348 was launched, maybe earlier (robots came along with 348 production).

    My guess is that Ferrari has a shortage on the trunk lids and the delay is due to getting another batch run.

    SS 100 is a beautiful car, and you're probably right about the spares. Although body panels would be a challenge, I imagine.
     
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  8. hotbmwm3

    hotbmwm3 Formula Junior

    Jan 11, 2006
    553
    Melbourne and London
    Full Name:
    Owner -09 California
    Is it just the aluminium part of the trunk that's on order or does it including roof folding elements

    My understanding from watching the tv show that shows how a California is made is that Webasto ships the entire trunk assembly (with all the roof folding hydraulics installed as one big assembly)

    So that might contribute to why there is a delay
     
  9. CC 10

    CC 10 Rookie

    Oct 20, 2012
    15
    St Louis
    Full Name:
    Jackie
    Curious to know where and when you found the show on making the Cali.
     
  10. Fasthufi

    Fasthufi Rookie
    Rossa Subscribed

    Oct 2, 2012
    17
    Germany
    Hi

    it is not the folding top assembly it is just the trunk lid, rear bumper and diffusor.

    Quote:
    "The panels for these cars are stamped out in quantity like any modern car produced in the thousands. Ferrari stopped hand-shaping body panels around the time the 348 was launched, maybe earlier (robots came along with 348 production)."

    This is completely unromantic. I thought the panels are formed on the thighs of Italian virgins. The problem is probably that since Berlusconi was in charge of Italy Ferrari cannot find any virgins .-)

    Cheers,

    Guenter
     
  11. johnb@macarbon

    johnb@macarbon Formula Junior
    Sponsor

    Feb 24, 2004
    797
    SF Bay Area
    Full Name:
    John Borchelt
    It sometimes can take a LONG time for parts to show up. Production has priority over spares (so I've been told). It took us four months to get some 458 spider parts and over two months to get some RHD specific parts. And Itlay does not seem to respond to complaints about delivery time. Good Luck!
     
  12. hotbmwm3

    hotbmwm3 Formula Junior

    Jan 11, 2006
    553
    Melbourne and London
    Full Name:
    Owner -09 California
    The video is here

    How It's Made - Luxury Sports Cars (Ferrari California) - YouTube

    The roof assembly is fitted before the trunk lid

    And in the video it shows the trunk lid being painted with the rest of the car

    So the folding roof mechanism really shouldn't have an effect on the time the OP is waiting fir a trunk lid
     
  13. Bullfighter

    Bullfighter Two Time F1 World Champ
    Silver Subscribed Owner

    Jan 26, 2005
    20,675
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    Full Name:
    Jon
    Some virgins must remain, because Berlusconi seems determined to get back into office.
     
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  15. hotbmwm3

    hotbmwm3 Formula Junior

    Jan 11, 2006
    553
    Melbourne and London
    Full Name:
    Owner -09 California
    I usually get a warning from the moderator for making a political analogy.

    Given your remark is about Italian politics you probably won't be contacted

    Whenever I make a remark about a US politician it usually gets noticed

    Would be great to get a moderator in the Cali forum that didn't just issue parking tickets
     
  16. Flo400

    Flo400 Formula Junior

    Jun 8, 2011
    312
    Munich, Germany
    Full Name:
    Florian
    Günther, whats your dealer? I'm sure there are fast guys and others...
     
  17. MarkCollins

    MarkCollins F1 Rookie
    Silver Subscribed Owner

    Jul 2, 2002
    3,189
    South England
    Full Name:
    Mark Collins


    These made me laugh a lot :)
     
  18. Fasthufi

    Fasthufi Rookie
    Rossa Subscribed

    Oct 2, 2012
    17
    Germany
    Hi Florian,

    The dealer is in Frankfurt and they try really hard to get the parts.

    Guenter
     
  19. Sir_Ferrari

    Sir_Ferrari F1 Rookie
    Silver Subscribed

    Jul 25, 2012
    2,854
    Munich, Germany
    Full Name:
    Adrian Bogacki

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