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Tom Vail, All Ferrari Parts, I don't get it.

Discussion in '348/355' started by johnk..., Apr 14, 2020.

  1. johnk...

    johnk... F1 Veteran
    Owner

    Jun 11, 2004
    8,476
    New England/FL
    I've done business with Tom Vail several times, a carry over from when Dennis McCain (?) owned it. Dennis was always very good and very competitive. But it seems it's never what it appears. Several years ago I ordered an oil filter for the 355 from Vail. His advertised price was, at the time, below other sources. But when I got the PayPal invoice it was a bit higher. I bought it anyway as it wasn't that much, but brought it to their attention. Got no response. Summer before last I needed the actuator for the HVAC dash vent. I looked everywhere and it was NLA. As a last resort I checked Tom Vail. I was surprised that they had it and it was actually priced less than the going priced other indicated, if they could get it. I was happy. Today I inquired about a couple of minor parts, advertised at $9.99 each. I needed two. When the invoice cam through the price had doubled. The excuse was that they had get it from another vendor, but adjustment on price. I told them sorry, no thanks. I'm done playing games with that outfit.
     
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  3. taz355

    taz355 F1 Veteran
    Silver Subscribed Owner

    Feb 18, 2008
    5,394
    Indio Ca/ Alberta
    Full Name:
    Grant
    Un friggin believable
    So do they just double the price and expect you to pay it, or do they email you and say price has changed, what is their deal??
     
  4. fatbillybob

    fatbillybob F1 World Champ
    Consultant Owner

    Aug 10, 2002
    19,998
    socal
    I like theprevious owner and bought from him regularly. When he retire and prices increased while service decreased I stopped shopping there.
     
  5. asgor

    asgor Formula Junior
    Silver Subscribed

    Sep 8, 2016
    491
    Virginia, USA
    Just buy your parts from UK vendors. Most USA Ferrari part re-sellers get their stuff from the UK anyways and then mark them up to build their profit - which you end up subsidizing. From Scuderia Car Parts to Superformance and many more in between, they have all you need - not to mention many parts that USA re-sellers mark as being NLA.

    Call them before you place the order and select your shipping option. You'll be surprised how inexpensive shipping can be if you are willing to wait a few more days. Because, really, we have become accustomed to living in a just-in-time culture but how urgent is your order once your next-day anxiety is removed?
     
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  6. tres55

    tres55 F1 Rookie
    Rossa Subscribed

    Sep 18, 2012
    2,620
    Canada
    Seconded. 90% of the parts I buy come from the UK as well.
     
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  8. johnk...

    johnk... F1 Veteran
    Owner

    Jun 11, 2004
    8,476
    New England/FL

    I mostly do as well, but for $20.00 with of parts shipping from the UK becomes the make it or break it issue.
     
  9. zstyle

    zstyle Formula Junior
    Silver Subscribed

    Jun 28, 2007
    389
    Fountain Hills
    Full Name:
    Jon
    Interestingly, many of the USA vendors buy components from Bill Young at GTC Parts. GTC will usually beat anyone's advertised price and will not post prices online. Best to speak with Bill directly over the phone.

    I had considered purchasing All Ferrari Parts in 2012 but soon realized there was too much blue sky and not enough parts to be competitive.
     
  10. tres55

    tres55 F1 Rookie
    Rossa Subscribed

    Sep 18, 2012
    2,620
    Canada
    I have a contact at my local Ferrari parts department and get parts at nearly cost...but even then after shipping it's usually 10% or more cheaper from the UK. That said, they're usually able to get it faster with their regular shipments so sometimes I'll just order locally.
     
  11. AceMaster

    AceMaster Three Time F1 World Champ

    Feb 6, 2009
    30,923
    Calling a penalty
    Full Name:
    Mike
    Funny you should start this thread. Last week I was looking for a part for my 348. It was $171 on Tom Vail's site, and $295 minimum everywhere else. I emailed him to ask if he had it in stock, and to my surprise he emailed back saying the part is actually $249.99. I mentioned the website price, and his answer was that is an old price. I then asked if he could give a discount since the web is misleading and was advertised at a lower price, and his response was "the $249.99 is discounted".

    So, Ricambi was my choice for the part. Ricambi has always been my only choice, however $125 difference US is about $180 difference Canadian (which is where I live) so naturally I tried to save $180.

    I will never do business with companies that do this. Reel you in at a false price, then gas you when they have you at their mercy. I was actually going to send Tom an email telling him it isn't good business practice to do that, but I didn't.
     
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  13. Beetle

    Beetle Formula Junior
    Silver Subscribed

    Apr 10, 2013
    755
    Victoria
    Full Name:
    Paul, Australia
    I just order in the UK have it sent to my cousin in Surrey. He repacks and sends to me no hassles. And heaps cheaper. Russ at Ferrparts still does as best as he can. Great guy.
     
  14. Laserman

    Laserman Karting

    Oct 26, 2018
    60
    Minneapolis, MN
    I don't understand why GT Car Parts is listed for a F355 part source since they don'y list any F355 parts on their site? Do you have to call them for information?
     
  15. tatry68

    tatry68 Karting
    Silver Subscribed

    Oct 27, 2013
    93
    Chicago Suburbs
    Full Name:
    Stan
    Yes. Call them and rattle off what you need and they will call back with prices. It's just a different way of doing business I guess. I bought from them before and I was happy with the service and the parts. The prices are reasonable too, but mind u, this was 5 years ago. I will buy from them again
     
  16. Wade

    Wade Three Time F1 World Champ
    Rossa Subscribed Owner

    Mar 31, 2006
    32,194
    East Central, FL
    Full Name:
    Wade O.
  17. 275GTB

    275GTB Formula 3

    Jan 12, 2010
    1,721
    London
    Full Name:
    Mark

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