I bought my wife one of those photo printers from HP. The printer is setup and the software lacking some driver that it can not find on the disc neither in my systems. So I call HP tech support to hear a voice telling me I have no more warranty. I bought the printer 2 days ago! Then I finally get a life operator (likely from India) who asks my name, and address. Since I hate junk mail I refuse to give her my address. She says she can not get me to a tech without my address and HP will not sell or use my address to send me anything. "So why do you need my address then?" "Procedure is the answer! After trying to explain to her( that is the supervisor I am speaking to now) that this is rediculous I finally give her the Whitehouse as my address. 1500 Pennsylvania Ave (sp?, thank God she did not ask me to spell that ). Now she is happy and GWB will get my HP offers. I am sure he'll be happy While I am writting this I am still on hold with them. "The technician will be with you soon....", well they might wait till my warranty expires I guess. Why don't we have intelligent people in this world?